Job description
Student Support/Customer Experience OfficerWe are seeking a Customer Experience & Student Support Officer to provide information, guidance, administrative assistance and support services to current and prospective students, employers, staff and members of the public.
Qualifications:
Good general education including 4 GCSEs or equivalent to at least Grade C including English, and an NVQ Level 3 in Business Administration or equivalent.
High level of skills with Microsoft Office Applications.
Confidence in the use of bespoke software and excellent organisation and planning skills.
Experience of working with effective management systems and administrative procedures.
Salary: up to £27,128.
Location: On site delivery at Burnley College Sixth Form Centre.
The college provides first‐class further education, university education, apprenticeship, business training and adult learning programmes. Please also see our College Charter on the Burnley College website.
At Burnley College, we celebrate the diversity of all our staff, students and visitors. We provide a safe and supportive environment in which everyone is able to study and work to the best of their abilities and we are committed to promoting equality of opportunity for all.
The College is dedicated to safeguarding and promoting the welfare of all learners and expects all staff to share in this commitment. Employment at the College is subject to an Enhanced DBS Check via the Disclosure and Barring Service and any post involving regulated activity will also be subject to an additional barred list check.
Please be aware that the College does not hold a Sponsorship Licence, and as such is unable to sponsor individuals for Skilled Worker Visas.
To apply for this post, please complete the application form using the link below. If you experience any problems when completing the application form, please e‐mail
https://careers.burnley.ac.uk/applynow/
The closing date for this post is 5.00pm Wednesday 8 April 2026.
We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest!
#J-18808-Ljbffr
Extra information
Status
Open
Education Level
Secondary School
Location
Burnley
Type of Contract
Full-time jobs
Published at
03-04-2026
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English
