Admin Assistant & Training Coordinator Apprentice (Level 3 Business Administration)
37.5 hours per week (Mon–Fri, 8:30am–4:30pm)
Start Date: February/March (proposed)
Synergi SW Ltd is excited to offer a fantastic opportunity for a Level 3 Business Administration Apprentice to join our team early next year. This is a varied, hands-on role supporting several areas across the business — ideal for someone organised, enthusiastic, and ready to learn.
Training will be delivered online through a dedicated apprenticeship platform, with regular virtual sessions to support your development.
What You’ll Be Doing
As our Admin Assistant & Training Coordinator Apprentice, you will:
- Handle customer care tasks, including answering phone calls and booking appointments.
- Monitor shared inboxes and respond to enquiries professionally and efficiently.
- Provide administrative and secretarial support to the management team.
- Assist with compliance paperwork and documentation.
- Help coordinate bookings and prepare for our new on-site training centre (launching Spring/Summer).
About You
We’re looking for someone who is:
- Friendly, organised, and eager to learn.
- Comfortable communicating with customers and colleagues.
- Interested in developing strong administrative and coordination skills.
- Experienced in admin or customer service
- Not required to have completed a Level 2 Business Administration qualification.
Salary
- Months 0–6: £9.00 per hour
- Months 6–12 (post-probation): £10.50 per hour
- Months 12–18 (or when 75% of the course is completed): £12.71 per hour
- This position is advertised as an 18-month fixed-term contract, with the potential to move into a permanent role once the apprenticeship is successfully completed.
We are planning to hold interviews in January. If this role interests you, please get in touch by emailing tash@synergisw.co.uk and include:
- Your experience in administrative and/or customer service roles
- Any training or courses you’ve completed that show your commitment to learning
- A short overview about yourself and the skills you can bring to the role
Please be aware that our office is in a remote location, so being able to drive is essential.
Job Type: Full-time
Pay: From £9.00 per hour
Expected hours: 37.5 per week
Benefits:
- Company pension
- Free parking
- Sick pay
Work Location: In person
