Who are we?
We are CLX, a one-stop-shop covering the entire front-end – from insights to strategy, design, and manufacture, to execution and training.
We specialise in transforming legacy retail models through innovative and impactful solutions, delivering cost efficiencies, and improving customer experiences.
CLX have globally experienced professional teams across the world with offices in Australia, the UK, and the Asia Pacific Region, helping global companies to stand out from the crowd through efficient customer-led experiences.
We are known for our hands-on approach, from development to implementation, delivering on budget, on time, and to the highest of standards every time.
Expression of Interest: Freelance Trainer
We are inviting expressions of interest from experienced Freelance Trainers who would like to work with us on future projects.
Our projects involve working with leading UK and international retailers, delivering high-quality training programs across areas such as leadership, behavioural, customer service, and operations. We value trainers who can deliver engaging sessions, maintain consistency, and create a lasting impact for our clients.
Responsibilities:
- Prepare, facilitate, and deliver training programs for our client and their employees onsite at our client’s premises
- Provide on the job training and coaching in Leadership, behaviour, customer service, soft skills and operational training
- Provide exceptional support to our clients and their employees
- Equip clients on best practice to ensure that customers get the best experience from their checkout ecosystem
- Instil a customer-centric service methodology
- Run training programs for small groups as well as 1 on 1 sessions
- Administer training materials and reporting
- Be able to work on weekends and late nights if required
- Liaise with key stakeholders
What you will bring to this role:
- Dynamic and engaging facilitation skills
- Outstanding personal organisational skills and communication skills
- The ability to deliver quality customer service and be solutions focused
- Reliable and punctual
- Strong customer service inclination
- A personable and positive attitude
- Adaptable to any given situation
- Ability to travel
Education and experience
- Experience in a similar role working with mainstream supermarkets is ideal
- Certificate IV in Training & Assessment is ideal but not required
If you’re interested in being considered for upcoming opportunities, we’d love to hear from you.
Job Type: Temporary
Contract length: 6 months
Pay: £250.00 per day
Work Location: On the road
