Admin Apprenticeship Customer Workflow Administrator
Location: Reydon, Suffolk
Hours: Full-time (37.5 hours/week, Monday to Friday, 9:00am – 5:30pm)
Start your career with one of the UK’s leading commercial printers!
Are you organised, detail oriented, and ready to launch your career in administration? Micropress, a UK-leading commercial printing company employing over 200 staff, is offering an exciting apprenticeship opportunity at our state-of-the-art factory in Reydon, Suffolk.
We’re looking for a motivated and enthusiastic Admin Apprentice to join our busy Production team as a Customer Workflow Administrator. This is a fantastic opportunity to learn valuable office and customer service skills in a fast-paced environment.
What You’ll Be Doing
As an Admin Apprentice, you’ll support our workflow coordinators and production teams with a variety of administrative and customer service tasks, including:
- Answering and directing telephone calls and emails
- Handling customer enquiries and incoming work requests
- Checking and updating data in internal systems
- Processing orders and updating production schedules
- Liaising with customers and colleagues to ensure smooth workflow
- Creating quotes and basic estimates using our in-house software (IMS)
You’ll receive full training and support throughout your apprenticeship, helping you develop the skills and confidence needed for a career in administration and office support.
What We’re Looking For
We’re seeking a reliable and methodical individual who has:
- A positive, can-do attitude and willingness to learn
- Good communication skills and a friendly manner
- Strong organisational skills and attention to detail
- Basic computer skills, including familiarity with Microsoft Excel
- A team player mindset with the ability to manage multiple tasks
No prior experience is required – just a strong work ethic and the ambition to grow within a successful and supportive business.
Why Join Micropress?
- Friendly and professional working environment
- Full training and mentoring throughout the apprenticeship
- Real career progression opportunities
Job Types: Full-time, Permanent, Apprenticeship
Benefits:
Language:
Work Location: In person
