Admin Apprenticeship Customer Workflow Administrator

Location: Reydon, Suffolk
Hours: Full-time (37.5 hours/week, Monday to Friday, 9:00am – 5:30pm)

Start your career with one of the UK’s leading commercial printers!

Are you organised, detail oriented, and ready to launch your career in administration? Micropress, a UK-leading commercial printing company employing over 200 staff, is offering an exciting apprenticeship opportunity at our state-of-the-art factory in Reydon, Suffolk.

We’re looking for a motivated and enthusiastic Admin Apprentice to join our busy Production team as a Customer Workflow Administrator. This is a fantastic opportunity to learn valuable office and customer service skills in a fast-paced environment.

What You’ll Be Doing

As an Admin Apprentice, you’ll support our workflow coordinators and production teams with a variety of administrative and customer service tasks, including:

Answering and directing telephone calls and emails
Handling customer enquiries and incoming work requests
Checking and updating data in internal systems
Processing orders and updating production schedules
Liaising with customers and colleagues to ensure smooth workflow
Creating quotes and basic estimates using our in-house software (IMS)

You’ll receive full training and support throughout your apprenticeship, helping you develop the skills and confidence needed for a career in administration and office support.

What We’re Looking For

We’re seeking a reliable and methodical individual who has:

A positive, can-do attitude and willingness to learn
Good communication skills and a friendly manner
Strong organisational skills and attention to detail
Basic computer skills, including familiarity with Microsoft Excel
A team player mindset with the ability to manage multiple tasks

No prior experience is required – just a strong work ethic and the ambition to grow within a successful and supportive business.

Why Join Micropress?

Friendly and professional working environment
Full training and mentoring throughout the apprenticeship
Real career progression opportunities

Job Types: Full-time, Permanent, Apprenticeship

Benefits:

On-site parking

Language:

English (preferred)

Work Location: In person

Micropress Printers Ltd.

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Admin Apprenticeship Customer Workflow Administrator