Job Title: Quality Assurance Officer
Directorate: SFJ Awards
Location: (Hybrid) Sheffield (2 days working from home)
Reports to: Quality Assurance & Improvement Manager
Pay: £27,000 - £31,000
Contract: Permanent
Hours: 37.5 hours per week
Job Summary:
SFJ Awards is a regulated awarding organisation in England, Wales, Northern Ireland and Scotland. SFJ Awards is also an Apprenticeship End-Point Assessment Organisation approved by the Education and Skills Funding Agency to deliver End-Point Assessments to apprentices on a growing number of apprenticeship standards.
To work with the Quality Assurance & Improvement Manager and support the quality assurance team to ensure that
SFJ Awards is compliant with regulatory obligations and its services meet customer and regulatory requirements.
As part of the quality assurance team you will work alongside the Quality Assurance and Improvement Manager and will build positive relationships with colleagues and our External Quality Assurer team.
This role requires someone who thrives on being organised yet flexible enough to keep up with developments in a dynamic landscape.
Key Responsibilities
Reporting to the Quality Assurance and Improvement Manager, the post holder’s key responsibilities will include:
- Assigning, monitoring and performance managing the work of External Quality Assurers (EQAs)
- Quality assurance / monitoring of approved centres in accordance with SFJ Awards Centre Approval and risk rating criteria
Specific Responsibilities
Specifically, the post holder is responsible for:
- Approving/rejecting prospective centres and ensuring the on-going quality assurance / monitoring of approved centres in accordance with SFJ Awards Centre Approval and risk rating criteria.
- Assigning, monitoring and performance managing the work of External Quality Assurers (EQAs) providing developmental feedback to ensure standards are maintained.
- Ensuring that Centres offering SFJ Awards qualifications comply with all regulatory requirements (including those that relate to external assessment).
- Apply, and monitor, effective risk management of centres using intelligence from a range of sources.
- Identify and address concerns over the performance of Centres and/or EQAs in line with SFJ Awards policies and processes.
- Monitor action plans in relation to the quality assurance and compliance of Approved Centres, reporting concerns to the Quality & Compliance Manager.
Benefits:
- Generous annual leave entitlement up to a maximum of 28 days, plus public holidays and a potential Christmas closure
- Flexible working, 50% of the month working from home with a dress for your day approach
- Staggered start and finish time within office opening hours
- In touch monthly session with the CEO
- Employee referral recruitment scheme
- We provide enhanced leave, bereavement, carers, maternity, paternity and sickness leave.
- Health and wellbeing benefits, access to our mental health first aiders, a confidential employee assistance programme, free eye tests and payment for an annual flu jab
- Enhanced pension scheme, with a contribution matching up to a combined 12%, along with death in service coverage at three times annual salary
- Flexible employee benefits, portal including a cycle to work scheme
- Frequent organisational development days and departmental training budgets
- Payroll giving, this is a tax-free way to donate to any charity, good cause or place of worship
The Workforce Development Trust is an equal opportunity employer and welcomes everyone.
We strongly encourage people of all gender, religion, ethnic backgrounds, sexual orientation, and individuals with disabilities to apply.
If you need any reasonable adjustments at any point, please let us know. In your application, please feel free to advise on your pronouns, for example she/her, he/him, they/them etc.
For the full job description and a job pack to assist your application, please visit: wdtrust.org.uk/careers/
The Workforce Development Trust appreciate any applications that include cover letters explaining why they would be suitable for this role.
Closing date 10th May 2024
Please note, we reserve the right to alter the closing date before the one stated.
Please include your CV when applying. Cover letter optional, but beneficial.
Please note only shortlisted candidates will be contacted
Job Types: Full-time, Permanent
Pay: £27,000 - £31,000
Work Location: Hybrid remote in Sheffield
Job Types: Full-time, Permanent
Pay: £27,000.00-£31,000.00 per year
Work Location: Hybrid remote in Sheffield
Application deadline: 10/05/2024