Learning & Development Advisor

The Hospice of St Francis • Full-time • Berkhamsted • £30k - £33k / year • 2d ago

The role is pivotal in building organisational capability, enhancing individual and team performance, and supporting a culture of continuous learning and development. This includes responsibility for mandatory training compliance for both staff and volunteers, as well as leading apprenticeship programmes, work experience and student placement opportunities to support workforce development and future talent pipelines.

Learning & Development Strategy

Lead the development and implementation of a comprehensive annual Training and Development Plan aligned to organisational priorities, including mandatory training, apprenticeships, work experience and student placements
Work with line managers to ensure consistency of IPR reviews for staff. Provide training on the process and offer improvements.
Audit of staff’s yearly IPR’s to monitor and record training needs. Identify gaps in existing learning content.
Contribute to workforce development strategies that support organisational effectiveness and future capability needs
Support a culture of continuous professional development across the organisation

Training Design & Delivery

Design, deliver and/or commission high-quality, engaging learning programmes and interventions, including statutory and mandatory training
Build a sweet of training courses for hospice staff including; line management, managing absence, managing change, managing non-performance, managing stress in the workplace, IPR’s, project management, recruitment and selection, managing volunteers, working with volunteers, compassionate communication and crucial conversations.
Research new online training opportunities for mandatory training as required throughout all departments within the Hospice.
Accountable for end-to-end ownership for each course from launch, booking and through to practical support for educators, advice to delegates and evaluation.
Accountable for booking and managing all delegates, venues, course material and evaluation.
Evaluate and prioritise course content to ensure courses are refreshed, relevant and competitive.
Complete annual review of delivered courses and programmes.
Ensure all mandatory training is up to date, relevant, and delivered in line with regulatory and organisational requirements
Evaluate the effectiveness of both mandatory and developmental training and continuously improve learning provision
Work alongside the Head of Volunteering to help create and deliver relevant training course for volunteers.
Mandatory Training & Compliance
Maintain accurate training records and ensure compliance reporting is up to date
Work with managers to ensure staff complete required mandatory training within agreed timeframes
Working with Head of Volunteering to ensure all CPD & Mandatory training is up to date for volunteers.
Be accountable for KPI’s ensuring accurate and timely data entry, data collection and reporting.
Leadership of resource to managers and staff for advice/information on all aspects of education and training.
Apprenticeships, Work Experience & Student Placements
Lead the development, coordination and evaluation of apprenticeship programmes across the organisation
Build and maintain partnerships with education providers, colleges and universities.
Manage HMRC Levy Scheme.
Oversee the recruitment, onboarding and support of apprentices, work experience and students on placement
Ensure high-quality learning experiences and appropriate supervision arrangements
Stakeholder Engagement
Partner with managers and teams to identify learning and development needs, including mandatory training.
Work with managers in planning apprenticeships, work experience and placements
Provide expert advice and guidance on appropriate learning solutions
Build strong relationships and influence stakeholders at all levels
Induction & Onboarding
Work with the People and Development Manager to review, develop and enhance induction programmes for new starters, ensuring mandatory training is embedded
Ensure a consistent, engaging and effective onboarding experience, keeping up to date with best practice, researching and drafting proposals to improve our process
Knowledge of statutory and mandatory training requirements (ideally within health, care or regulated environments)
Understanding of apprenticeship frameworks and/or work experience and student placement requirements
Understanding of organisational development and performance improvement approaches
Excellent facilitation and presentation skills
Strong stakeholder engagement and influencing skills
Ability to analyse learning needs, monitor compliance, training trackers and evaluate training effectiveness
Strong organisational and project management skills