Sales Trainer
Hybrid Working (3 days in our St Albans office) | £32,000 - £40,000 DOE | Full-Time
Help people succeed. Drive sales performance. Make a real impact.
At Higher Ed Partners (HEP UK), we're passionate about helping universities expand access to high-quality, affordable online education. We're looking for an enthusiastic and experienced Sales Trainer to develop the skills, confidence, and performance of our Enrolment and Retention teams.
This is a hands-on role where you'll be at the heart of our Contact Centre operation—delivering engaging training, coaching advisors and leaders, and helping shape a high-performing sales culture that supports students on their educational journey.
What you'll be doing
- Delivering induction, onboarding, and ongoing sales training programmes
- Coaching advisors and team leaders through workshops, huddles, and side-by-side sessions
- Creating engaging training materials, playbooks, scripts, and digital learning content
- Using performance data and insights to improve sales capability and conversion outcomes
- Supporting managers to become effective coaches and people developers
- Working closely with operational leaders to identify skills gaps and drive performance improvements
What we're looking for
- Experience delivering sales training in a B2C, customer service, or contact centre environment
- Strong coaching and facilitation skills
- A passion for developing people and helping others succeed
- Experience creating training content and learning programmes
- Confidence using data and performance insights to shape training interventions
- Excellent communication and stakeholder management skills
Why join HEP?
- Hybrid working – 3 days per week in our St Albans office
- Competitive salary of £32,000 - £40,000 DOE
- Opportunity to make a real impact in a growing EdTech organisation
- Work with passionate colleagues in a collaborative, values-led culture
- Play a key role in helping students access life-changing education opportunities
If you're an engaging trainer who loves coaching people to achieve their potential, we'd love to hear from you.
Apply today:
http://higheredpartners.peoplehr.net/Pages/JobBoard/Opening.aspx?v=1519eaee-d082-46a6-96cf-53ea782a4573
HEP is a Disability Confident and equal opportunity employer. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.
Job Types: Full-time, Permanent
Pay: £32,000.00-£40,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount
Ability to commute/relocate:
- St Albans AL1 3TF: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Essential - Do you have Experience delivering face to face Sales Training in a Contact Centre and/or B2C environment
- Essential - Can you demonstrate ability to build training content and capability frameworks.
- Essential - Do you have strong facilitation skills with the ability to engage diverse learner groups
- Essential - Do you have a proven track record of being able to analyse performance data to shape training interventions.
- Essential - Do you possess strong coaching skills with proven experience uplifting team and manager capability
- Essential - Do you have excellent communication, relationship-building, and stakeholder-management skills
- Do you have experience in EdTech, Higher Education, or course-selling environments.
- Do you have experience training managers in coaching methodology
- Do you hold relevant training qualifications - CIPD/LPI/C&G et al
- Do you have the right to work in the UK without sponsorship?
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in St Albans AL1 3TF
