Sales Trainer

Hybrid Working (3 days in our St Albans office) | £32,000 - £40,000 DOE | Full-Time

Help people succeed. Drive sales performance. Make a real impact.

At Higher Ed Partners (HEP UK), we're passionate about helping universities expand access to high-quality, affordable online education. We're looking for an enthusiastic and experienced Sales Trainer to develop the skills, confidence, and performance of our Enrolment and Retention teams.

This is a hands-on role where you'll be at the heart of our Contact Centre operation—delivering engaging training, coaching advisors and leaders, and helping shape a high-performing sales culture that supports students on their educational journey.

What you'll be doing

Delivering induction, onboarding, and ongoing sales training programmes
Coaching advisors and team leaders through workshops, huddles, and side-by-side sessions
Creating engaging training materials, playbooks, scripts, and digital learning content
Using performance data and insights to improve sales capability and conversion outcomes
Supporting managers to become effective coaches and people developers
Working closely with operational leaders to identify skills gaps and drive performance improvements

What we're looking for

Experience delivering sales training in a B2C, customer service, or contact centre environment
Strong coaching and facilitation skills
A passion for developing people and helping others succeed
Experience creating training content and learning programmes
Confidence using data and performance insights to shape training interventions
Excellent communication and stakeholder management skills

Why join HEP?

Hybrid working – 3 days per week in our St Albans office
Competitive salary of £32,000 - £40,000 DOE
Opportunity to make a real impact in a growing EdTech organisation
Work with passionate colleagues in a collaborative, values-led culture
Play a key role in helping students access life-changing education opportunities

If you're an engaging trainer who loves coaching people to achieve their potential, we'd love to hear from you.

Apply today:

http://higheredpartners.peoplehr.net/Pages/JobBoard/Opening.aspx?v=1519eaee-d082-46a6-96cf-53ea782a4573

HEP is a Disability Confident and equal opportunity employer. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Health & wellbeing programme
On-site parking
Referral programme
Sick pay
Store discount

Ability to commute/relocate:

St Albans AL1 3TF: reliably commute or plan to relocate before starting work (required)

Application question(s):

Essential - Do you have Experience delivering face to face Sales Training in a Contact Centre and/or B2C environment
Essential - Can you demonstrate ability to build training content and capability frameworks.
Essential - Do you have strong facilitation skills with the ability to engage diverse learner groups
Essential - Do you have a proven track record of being able to analyse performance data to shape training interventions.
Essential - Do you possess strong coaching skills with proven experience uplifting team and manager capability
Essential - Do you have excellent communication, relationship-building, and stakeholder-management skills
Do you have experience in EdTech, Higher Education, or course-selling environments.
Do you have experience training managers in coaching methodology
Do you hold relevant training qualifications - CIPD/LPI/C&G et al
Do you have the right to work in the UK without sponsorship?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in St Albans AL1 3TF

Higher Ed Partners (UK) LTD

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