Group Head of Learning & Development
Department
Learning & Development
Reporting to
Executive Director
Location
UK Wide - Hybrid with Regular National Travel
Organisation
Optimo Care Group is a specialist provider of high-quality care and support services across the UK, supporting individuals with moderate to complex needs to live fulfilling and independent lives. We are committed to delivering person-centred care through a compassionate, highly skilled workforce while maintaining the highest standards of quality, compliance and safety.
As a growing organisation, we offer excellent opportunities for career progression, continuous learning through our Optimo Learning Academy and a supportive environment where colleagues can thrive and make a meaningful difference every day.
About The Role
We are seeking an experienced and innovative Group Head of Learning & Development to lead the delivery and continuous improvement of our Learning & Development strategy across the Group.
This senior leadership role is responsible for creating engaging and commercially balanced learning experiences that support workforce capability, leadership development, compliance, retention and career progression within a regulated environment.
Working closely with senior leaders, operational teams and Heads of Department, you will identify organisational learning needs and deliver practical, creative and impactful development solutions. The role combines strategic leadership with hands-on operational delivery and requires regular travel across services with a visible operational presence.
You will lead a geographically dispersed Learning & Development team, oversee the organisation’s digital learning environment and ensure learning provision remains accessible, relevant and aligned to operational priorities.
Key Responsibilities
Lead the operational delivery and continuous improvement of the Group Learning & Development strategyDevelop leadership, career progression and workforce capability programmesIdentify capability gaps, succession planning opportunities and learning priorities with operational leadersLead multiple learning, change and transformation programmesOversee onboarding, induction and compliance learning frameworksManage and optimise the Learning Management System (LMS), including reporting and learner experienceOversee the creation and improvement of eLearning and blended learning contentDrive learner engagement through innovative and accessible learning approachesLead, coach and develop a geographically dispersed Learning & Development teamManage Learning & Development budgets and external providersEnsure learning activity supports regulatory and compliance requirementsUse learner feedback and operational insight to improve learning quality and effectiveness
About You
You will be an experienced Learning & Development leader with a strong background in regulated sectors such as health, social care, healthcare, education or similar environments.
You will have experience leading Learning & Development across multi-site or geographically dispersed organisations and be confident building relationships with senior stakeholders. You will be collaborative, commercially aware and able to balance learner experience, compliance and operational priorities.
You will also bring strong digital learning capability, including experience creating, commissioning or overseeing digital learning content using tools such as Articulate Rise, Canva or similar platforms.
Essential Experience
Significant experience in a senior Learning & Development leadership role within a regulated environmentExperience leading Learning & Development across multi-site or geographically dispersed organisationsExperience managing organisational change, workforce capability or transformation programmesExperience managing Learning Management Systems (LMS)Experience overseeing eLearning and blended learning provisionExperience managing Learning & Development or departmental budgetsStrong stakeholder engagement and influencing skillsProfessional qualification or equivalent experience in Learning & Development, Leadership or Management
Desirable
Experience within health and social care settingsExperience in coaching, facilitation or digital learning designExperience managing apprenticeship levy programmes or funded learning opportunitiesExperience working with external learning providers
Skills
Excellent communication and stakeholder management skillsStrong leadership and project management capabilityAbility to translate organisational needs into engaging learning solutionsCommercially aware and operationally focused decision-makingStrong organisational and problem-solving skillsDigitally confident with experience using Articulate Rise, Canva or similar tools
Why Join Optimo Care Group?
Fixed working pattern - 40 hours across 5 daysAccess to the Optimo Learning AcademyCareer progression opportunities within a growing organisationSupportive and collaborative team environmentEmployee Assistance Programme via Health AssuredReward Gateway discounts and recognition benefits£500 Refer a Friend SchemePaid Birthday Leave
Additional Information
Regular UK travel is requiredHybrid working arrangementEnhanced DBS check may be requiredFull UK driving licence is desirable
Killer Questions
Do you have Learning & Development leadership experience within a regulated environment (for example health, social care, healthcare, education or similar)?Have you led Learning & Development across multiple sites, regions or geographically dispersed teams?This role requires regular travel across services and a visible presence within operational teams. Are you able to meet this requirement?Have you held direct responsibility for managing an L&D or departmental budget?Do you have experience creating, commissioning or overseeing digital learning content using platforms such as Articulate, Canva or similar tools?
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