Job summary
An exciting opportunity has arisen for an Administration Assistant to work within North Lincolnshire CAMHS Administration team. The role involves providing admin support to our pathways and includes being the first point of contact for patients and families.
The successful applicant will work under the supervision of the Senior Administration Assistant supporting with processing referrals, formatting letters, actioning tasks on System One, note taking, scanning, filing, reception cover, answering the phones and any additional admin duties which are required.
The post holder will be expected to work using their initiative whilst working in partnership with key agencies. Communication and team working are essential skills to succeed in this role..
Proposed interview date W/C 04.05.26
Main duties of the job
Provide a confidential, quality administrative service to an identified pathway within the Children's Care Group as part of Single Point of Contact Model.
To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, visitors, other Trust staff and external agencies.
Create and maintain, up to date computerised patient records and recall systems on SystmOne.
Update new referrals on to SystmOne. Maintain current referrals and end where advised to do so.
Provide an efficient and timely photocopying and scanning service to the team.
Maintain, scan and file paper records and information as appropriate, in line with records management principles.
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://workwithrdash.co.uk/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
Details
Date posted
13 April 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,299.62 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
NLCCGAO-0165
Job locations
St Nicholas House
Shelford Street
North Lincs
DN15 6NU
Job description
Job responsibilities
Before applying, please view the attached job description and person specification to view the full details about the role.
****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship****
We reserve the right to close the vacancy early if there are a high amount of applications
If you don't already have a Level 2 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 2apprenticeship qualification [relevant to your role].
As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.
An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.
Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.
We reserve the right to close the vacancy early if there are a high amount of applications
Job description
Job responsibilities
Before applying, please view the attached job description and person specification to view the full details about the role.
****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship****
We reserve the right to close the vacancy early if there are a high amount of applications
If you don't already have a Level 2 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 2apprenticeship qualification [relevant to your role].
As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.
An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.
Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.
We reserve the right to close the vacancy early if there are a high amount of applications
Person Specification
Qualifications
Essential
oDemonstrable literacy and numeracy skills to functional skills level 1 or equivalent
oNVQ Level 2 in a related subject or equivalent or willingness to undertake a relevant Level 2 Apprenticeship
Desirable
oGCSE Grade C or above or Functional skills level 2 or equivalent in English and Maths
Experience
Essential
oIT skills in Microsoft Office Packages or equivalent experience
Knowledge
Essential
oUnderstand importance of maintaining confidentiality
Skills
Essential
oGood interpersonal skills
oAbility to communicate effectively both verbal and in writing
oAwareness and understanding of the requirement for discretion and confidentiality
oAbility to relay correct messages both verbally and in writing
Person Specification
Qualifications
Essential
oDemonstrable literacy and numeracy skills to functional skills level 1 or equivalent
oNVQ Level 2 in a related subject or equivalent or willingness to undertake a relevant Level 2 Apprenticeship
Desirable
oGCSE Grade C or above or Functional skills level 2 or equivalent in English and Maths
Experience
Essential
oIT skills in Microsoft Office Packages or equivalent experience
Knowledge
Essential
oUnderstand importance of maintaining confidentiality
Skills
Essential
oGood interpersonal skills
oAbility to communicate effectively both verbal and in writing
oAwareness and understanding of the requirement for discretion and confidentiality
oAbility to relay correct messages both verbally and in writing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Rotherham Doncaster and South Humber NHSFT
Address
St Nicholas House
Shelford Street
North Lincs
DN15 6NU
Employer's website
https://www.rdash.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Rotherham Doncaster and South Humber NHSFT
Address
St Nicholas House
Shelford Street
North Lincs
DN15 6NU
Employer's website
https://www.rdash.nhs.uk/ (Opens in a new tab)
