Technologywithin are the UK’s leading provider of data services to the UK flexible workspace market. We are in the business of IT-enabling flexible and coworking space with WiFi, superfast internet and workspace management software. We develop and manage services and software which are perfect tools for customers to manage their workspaces effectively and profitably. Our solutions are tailor-made, installed and supported by our team of experts and used by over 15,000 clients in the UK.
- An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
- Potential for full-time employment on successful completion of the apprenticeship
- Transferable skills that are invaluable in the wider world of work
- You will be part of either our support or installations team, working closely with them and other IT technicians, focusing on solving issues and providing first-class customer service
- Responding to and being the primary communication route to customers
- Handling both faults and service requests, including sales of standard items
- Ability to work well with Technical Resource Engineers, whilst still leading and owning support tickets
- Managing ticket resolution within the stated SLA period
We are happy to offer:
- Level 6 - BSc (Hons) Digital & Technology Solutions
- Delivery method is virtual with one week per year in person
https://www.nulondon.ac.uk/degrees/degree-apprenticeships/digital-and-technology-solutions-apprenticeship/
Monday- Friday, 7.5 hours to be agreed between 8.00am- 6.00pm. Plus optional weekend and evening work for specific projects.
