Overview
A leading global provider of aesthetic technology is looking to expand its UK team with an experienced product training & development Manager. This role focuses on supporting clinics across London and the South East, helping them elevate clinical standards, maximise treatment performance, and strengthen their commercial success.
You will act as a trusted partner to aesthetic practices — delivering expert clinical training, shaping in‑clinic marketing strategies, and ensuring practitioners get the best from their devices and treatments.
Key Responsibilities
Clinical Training & Education
• Deliver hands‑on training for a range of aesthetic treatments, including laser, IPL, RF microneedling, skin rejuvenation, resurfacing, tattoo removal, and body sculpting.
• Coach practitioners to ensure safe, confident, and effective treatment delivery.
• Conduct refresher sessions and ongoing skills development for new and existing users.
Customer Relationship Management
• Build long-term, supportive relationships with clinics across the region.
• Provide continuous guidance on treatment optimisation, device usage, and best practice.
• Be the first point of contact for clinical support, troubleshooting, and performance queries.
Business & Practice Development
• Partner with clinics to improve treatment adoption and drive device utilisation.
• Support practices with marketing initiatives such as digital campaigns, branding, patient engagement strategies, and promotional ideas.
• Help clinics understand their commercial metrics and identify opportunities for growth.
Events & Demonstrations
• Represent the brand at workshops, trade shows, open days, and in‑clinic events.
• Deliver live demonstrations and educational presentations to groups of practitioners.
Territory & Administrative Management
• Manage a field‑based schedule across London/South East, with occasional overnight travel.
• Maintain accurate documentation via CRM systems, planning tools, reports, and forecasts.
• Collaborate closely with sales and marketing colleagues to align on customer needs and territory strategy.
Ideal Candidate Profile
Background & Experience
• Experience as a medical aesthetician, skin therapist, laser specialist, or para‑medical clinician.
• Proven ability to train others in a clinical or aesthetic setting.
• Understanding of skin/laser fundamentals and safe treatment protocols.
• Previous field‑based experience in aesthetics, medical devices, or clinic development is highly desirable.
Skills & Competencies
• Excellent communication and presentation skills.
• Confident working with clinic owners, practitioners, and multi‑disciplinary teams.
• Strong relationship‑building capability and a supportive, consultative approach.
• Good commercial awareness — able to discuss patient journeys, pricing, and in‑clinic marketing.
• Highly organised, self‑motivated, and able to manage a regional schedule independently.
Personal Qualities
• Positive and adaptable, with a “can‑do” attitude.
• Comfortable with frequent travel within the region.
• Passionate about elevating clinical standards and helping clients succeed.
