Job Title: Skills BootcampPerformance and Development Coach (PDC) Maternity Cover (initially for a fixed-term 12-month period)
Line Manager: Candidate Engagement Manager
Hours and Location: This is a full-time (37.5 hours per week), hybrid role based in the West Midlands initially for a fixed-term 12-month period to cover maternity leave
Salary: £25,000 - £31,000 depending on skills and experience
Overview of Role: Maximising the achievement of milestones 1, 2, 3 and 4 against the Skills Bootcamp programme requirements.
Application Deadline: Sunday, 08 February 2026
Are you looking for a role where you can work with local employers to support learners into tech and digital careers? If so, we’d like to hear from you!
We are currently recruiting for a Skills Bootcamp Performance and Development Coach on an initial 12-month maternity cover contract to join our Marketing and Engagement Team, engaging with employer organisations to secure job vacancies, and working with learners to prepare for, apply for and be successful in achieving a tech or digital role or responsibilities.
PURPOSE:
This position involves supporting employer organisations in developing talent through our “recruit, reskill, and retain” strategies. The role requires engaging with employers and providing learners with coaching and guidance and supporting them into jobs.
Working in the Marketing and Engagement Team, the purpose of this role is to engage with employers and develop the professional performance of a caseload of learners (following TDM’s curriculum intent and approach) towards the achievement of positive job outcomes, ensuring maximum retention, timely completion of programme and whole person development for career success.
This role will also reliably document a learning narrative to ensure compliance, design and deliver training programmes following TDM’s task-based, flipped classroom approaches and methodologies, and demonstrate TDM's values and culture, collaborating with managers and colleagues on the Company's mission and vision.
CORE RESPONSIBILITIES:
- Deliver against Milestone 1: the number of learners starting on the programme (completing the relevant documentation to evidence this).
- Deliver against Milestone 2: learners completing the programme - ensuring they have achieved and have evidence of the minimum number of guided learning hours for the programme and have attended at least one interview for a real job with an employer.
- Deliver against Milestone 3: learners achieving a positive job-related outcome within six months of completing the programme.
- Deliver against Milestone 4: learners achieving a job outcome which involves commencing on a TDM apprenticeship.
- Be employer responsive – attend relevant employer networking events to support employer engagement and conduct weekly employer outreach activities: connecting with employers via LinkedIn, email and telephone to develop and maintain strong employer relationships to encourage Skills Bootcamp starts with your employer partners.
- Use the GROW coaching approach to assess, teach and align individual learning plans, ensuring learner starting points and aims are realistic and matched to real employer vacancies.
- Ensure learner participation in the programme, delivering and documenting learner-responsive coaching sessions using formative coaching and assessment skills (i.e. GROW) as per curriculum intent and strategy.
- Document the learner journey through consistent activity reporting and accurate use of TDM systems. Maintain the learner’s learning records to ensure accurate reporting of learners' progress and to provide punctual reporting for stakeholders, such as funding authorities.
- Effectively rate learners’ programme progress against the RBSG (red, bronze, silver, gold) criteria (predicting programme success), including putting remedy plans in place to remove barriers to success.
- Develop, document and manage learner action plans to support additional learning needs when barriers to learning and progress are identified.
- Coach learners for performance competence and personal development, helping them to sustain or gain employment in Tech or Digital careers, whilst being a positive member of society.
- Ensure learner retention remains high, and learners achieve timely completion of their programme with the required milestone outcomes.
- Support the VLE team with the development of Bootcamp areas for quality improvement as required and deliver blended learning following TDM’s approach and using TDM platforms: Totara and Mahara in areas of responsibility.
- Engage with and support the compliance, quality and customer experience processes.
- Any other duties as directed by your line manager and/or a director.
- Ensure compliance with all TDM policies, procedures and legal responsibilities, including safeguarding, ISO9001, Confidentiality, Data Protection and Cyber Essentials.
Ideal Candidate:
- Educated to Level 3+ or equivalent.
- English and Maths at Level 2+ (i.e. GCSE grade C/4+).
- A passion for starting people’s careers and working (and fostering learning and development relationships) with employers.
- Strong project management and organisation skills to ensure each learner achieves what they’re capable of.
- Good writing, self-organisation and attention to detail skills.
- Ability to personally demonstrate and also to develop others against the TDM core values.
- Ability to gain trust and communicate with individuals from various backgrounds and various attitudes to life and work.
- Ability to adapt to changing legislation, to multi-task and use a variety of continuously evolving systems and processes as required.
- A full, clean driving licence, access to a vehicle and a willingness to travel as and when required.
Preferred:
- A background in the business engagement sector.
- Coaching / assessing skills and qualifications.
- Classroom training skills and qualifications.
- Instructional design / VLE skills and qualifications.
Benefits:
- Working from home/hybrid and flexible working.
- 24 days holiday per year + bank holidays (with the option to buy more).
- Your birthday day off.
- An individual learning plan to help assist you toward your developmental and career goals.
For further information, or to apply for this role, please contact Abi Robbins for an informal discussion.
TDM are committed to safeguard and promote the welfare of all children, young people and adults at risk. Safeguarding is everybody’s responsibility and we each have an essential role to play in making our learning community safe and secure.
We are committed to being an equal opportunities employer and, in line with our Recruitment Policy and Equality and Diversity Policy, we actively seek to recruit with the right mix of talent, skills and potential, promoting equality for all, and welcoming applications from a wide range of candidates. Candidates are selected for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation.
This role will require an enhanced DBS with children's barred list check.
As an organisation using the Disclosure and Barring Service (DBS) to assess applicants' suitability for positions of trust, we undertake to comply fully with the DBS Code of Practice and to treat all applicants for positions fairly. We undertake not to discriminate unfairly against any subject of disclosure on the basis of conviction or other information revealed. Having a criminal record will not necessarily bar you from working with us. It will depend on the nature of the position and the circumstances and background of your offences.
