Training Manager

CONTRACT FLOORING ASSOCIATION • Full-time • Loughborough (+1 other) • 1d ago

The Contract Flooring Association (CFA) is a leading not-for-profit trade body representing the commercial flooring sector. We take a forward-thinking approach and work to continuously improve quality and standards across the industry on behalf of our members. Training is central to this mission, and we now have an excellent opportunity for an experienced manager to join our team and help shape the future of skills and professional development within the flooring sector.

This established role is ideal for a self-motivated individual who can build on our existing training programmes and, with proven success, further develop their role and career within the organisation.

About the role

A primary responsibility of the Training Manager is the smooth and effective operation of the Flooring Industry Training Association (FITA) and our training centre in Loughborough. This includes oversight of all logistics related to flooring apprenticeships and short duration practical training courses.

Please note: This role does not involve delivering hands-on training yourself. Instead, you will be responsible for ensuring high-quality delivery by managing our FITA Training Officer and external specialist trainers, and by overseeing all operational and administrative elements that support the training programme.

Training covers all major “soft” flooring disciplines across both commercial and domestic sectors. The Training Manager will work from both our Loughborough training centre and Nottingham head office and will report directly to the CFA Deputy CEO.

Success in this role requires strong organisational ability, excellent interpersonal skills, and confidence in engaging and influencing stakeholders at all levels. You will build relationships, identify opportunities, and support long-term engagement across the industry.

Another key part of the role is identifying and supporting the training and qualification needs of both CFA members and the wider sector. You will work with Directors, Senior Managers, and installers across member organisations, acting as an ambassador for the CFA and helping to strengthen training and qualification pathways across the supply chain.

You will ideally have:

· A proven track record across a broad range of management responsibilities

· Detailed knowledge of apprenticeship standards and general training principles

· Experience in managing training operations

· An understanding of National Vocational Qualifications and S/NVQ assessment/delivery

· The ability to build credibility quickly with CFA members

· B2B experience with a consultative, solutions-focused approach

· A strong customer-focused ethos

· Excellent relationship-building skills with internal and external stakeholders

· Effective time management and organisational skills

· Strong communication skills across all levels

· The ability to work well both independently and within a small team