Job Advert
Do you have in-depth expertise within the apprenticeship sector?
Are you a leader? Do you love helping people become the best versions of themselves?
Impact Futures Group and The Childcare Company have a brand-new opportunity for an enthusiastic individual to join our business as
Operations Performance Manager Childcare.
This role is remote however, it requires occasional travelling for team meetings and company events.
Please note this role requires someone based in London or South East region of England, ideally Kent, Hertfordshire, Berkshire or
Buckinghamshire.
The Role
As part of the Operations management team, you will have operational oversight of the sectors we work within, with responsibility
of the management and planning of the sector to help reach our business objectives. You will contribute to the governance
requirements and support the SLT in setting the business direction. The focus of the role is the strategic leadership, direction
and management of the operational processes, functions, and performance across our sector.
The role will involve:
- Taking full responsibility in managing, supervising, monitoring and supporting a team of Development Coaches in their delivery
of a positive learning journey by motivating, engaging and fully supporting them to achieve their expected key performance
indicators
- Carrying out 121s with each Development Coach that is supportive, motivating and empowers them to deliver a positive learning
journey to their learners whilst meeting the company’s policies and procedures as well as being in line with Ofsted, ESFA and the
Awarding Organisation.
- Supporting the implementation of integrated processes, systems, controls, and reporting formats that support strong analysis of
sector performance
- Maintain accurate records for each learner to meet ESFA compliance requirements
- Driving efficiencies in the maintenance of existing contracts and support the business development function through driving
business leads and identifying opportunities for growth and development.
- Supporting the development of innovative approaches that set us apart from our competitors, leading to continuous improvement
and enabling growth targets to be met
You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and
supportive environment in an organisation with a strong focus on people and culture.
Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events- we’re a friendly bunch!
The Benefits
- Generous yearly bonus scheme paid quarterly
- 25 days holiday plus public and bank holidays
- Buy an additional 5 days annual leave
- Birthday day off
- Christmas Shut down with three days paid leave
- Volunteer day
- Enhanced Sick Pay
- BUPA Healthcare Cashback plan
- Enhanced Maternity paid leave
- Enhanced Paternity paid leave
- Grandparent paid leave
- Bereavement paid leave
- Life Assurance
- Refer a friend bonus £1,000 T&Cs apply
- Electric Car Scheme
- 3% pension contribution using pension provider NEST
- Shopping discount & cash back platform
- Refer a friend bonus
- Employee Financial Wellbeing support
- Employee Assistance Helpline
- Company events and social gatherings
- Appreciation gifts
About You
- Strong leadership skills and experience, including the management of change, risk management, commercial awareness, and
performance management
- Track record of leading operational strategies
- Proven experience of excellent people management and performance management skills with the ability to inspire and develop
strong relationships
- High level operational leadership and management experience, including a proven track record of managing remotely
- Strong data and analytical skills - Proven experience of managing a team towards the achievement of set targets
- Experience of working with ESFA, funding rules and audit requirements
- Experience of Ofsted inspection including SAR and action planning against a QIP
About Us
- Impact Futures and The Childcare Company are some of the UK’s largest independently owned training providers, delivering
apprenticeships and vocational qualifications.
- Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our
continual operational evolution to ensure our learners receive an outstanding learning journey
- Impact Futures and The Childcare Company are an Equal Opportunities employer and welcome applications from all suitability
qualified persons regardless of their race, disability, religion/belief, sexual orientation or age
- We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required
for this role
- We have been awarded a prestigious 2-star accreditation for been an outstanding company to work for
