SalaryUH6 £33,002pa to £38,784pa (pro rata) by annual increments on achieving designated skills and experience
Contractual hours37
BasisFull Time
Job category/typeAcademic/Research
Job referenceREQ000325
Post Title: Apprenticeship Coach
SBU/Department: School of Health Medicine and Life sciences/Department of Nursing Midwifery and Wellbeing.
FTE: 1.0 FTE (working 37 hours per week) (Part time may be considered)
Duration of Contract: Permanent
Annual Leave: 35 days (pro rata) plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year
Location: College Lane Campus, Hatfield
Join Our Award-Winning Nursing Team
At the University of Hertfordshire, we take pride in our outstanding nursing programmes, which consistently rank among the best in the region and the UK. We are currently ranked 1st in the East of England for Nursing in the Complete University Guide and 7th in the UK for Mental Health Nursing in the Guardian University Guide.
Our learners benefit from state-of-the-art facilities in our Clinical Simulation Centre, which replicates real hospital and community settings, providing hands-on, immersive training experiences.
Within the Department of Nursing, Health, and Wellbeing, we offer a wide range of nursing apprenticeship pathways, including:
- Nursing Associate
- Registered Nurse (Adult, Mental Health, Child, and Learning Disabilities)
- Advanced Clinical Practice
As our apprenticeship programmes continue to expand, we are looking to appoint an additional Apprenticeship Coach to join our dedicated team and support our growing number of learners. This is an excellent opportunity to join a motivated and passionate group dedicated to transforming lives through work-based learning.
Main duties and responsibilities The Apprenticeship Coach plays a pivotal role in supporting both apprentices and employers throughout the entirety of the apprenticeship journey. As the key link between apprentices, employers, and the university, you’ll ensure a high-quality learning experience, ensure learners understand their programme milestones, provide one-to-one coaching, and ensure regulatory requirements are met. You’ll track and report progress, provide clear feedback, identify off-the-job learning opportunities, and offer pastoral support signposting apprentices to university support services when needed.
In supporting employers, you will build and maintain strong working relationships with line managers and work-based mentors, ensuring effective communication. You will provide guidance to employers on how best to support their apprentices’ learning and development, ensuring that they are aware of, and are able to meet compliance requirements, including off-the-job training expectations and key deadlines. Acting as a key point of contact for employers, you will ensure they are fully engaged in the apprenticeship process. You will also work closely with Programme Leaders and Module Leaders to support the timely and successful completion of each apprenticeship.
Skills and experience required You will have proven experience of working autonomously, managing your own workload and priorities while meeting deadlines, academic/practitioner experience relevant to the subject area and health care sector and a thorough understanding of its working practices and experience of coaching or mentoring or delivering work-based learning or training. Excellent communication, written, verbal, and listening skills will be key, along with the ability to build good working relationships and give feedback.
You’ll be organised, with good numeracy, literacy and MS Office package skills and ability to pick up new packages (eg OneNote). You will demonstrate emotional intelligence and maturity when working with others and have an understanding of the need for confidentiality and sensitivity, tact and diplomacy involved in the role. Knowledge of apprenticeship programmes, an ability to work with disengaged learners to ensure they are meeting the compliance requirements in order to re-engage with and complete their programme and the ability to set realistic goals and sustain motivation are desirable. A professional service-orientated approach and the ability to manage the progress of multiple cohorts of learners on their apprenticeship is also desirable.
Qualifications required You will be educated with a minimum of a Degree or equivalent, or substantial proven work experience.
Disclosure and Barring Service Our commitment to the University’s Safeguarding Policy requires that the recruitment of staff in this area, will require the minimum of a Basic DBS Check. In the course of our work and University-led activities, there may be external contractual obligations where a further Enhanced Check is required. DBS checks may require renewal in line with policy.
Overseas applicants and UK applicants who have lived abroad Successful applicants who have lived outside the UK, for 12 months or more (whether continuously or in total), in the last 10 years, will be required to produce a ‘Certificate of Good Character/Conduct’ from each of those countries.
Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.
Internal applicants– please ensure you apply via your employee self-service portal. We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.
Contact Details/Informal Enquiries: Ceri Baker Interim Head of Department email: c.baker3@herts.ac.uk tel no: 07793880526
Closing Date: 11 November 2025
Interview Date: TBC
Reference Number: REQ000325
Date advert placed: 28 October 2025
Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts