DescriptionJoining vehicle solutions, Part of Motability Operations Limited, the UK's largest vehicle leasing company. Due to growth and the opening of our new state of the art refurbishment centre we are seeking a people driven team member to assist with the technical training of staff in our vehicle reconditioning workshop operation in Coalville, Leicestershire. Reporting into the Technical Training Manager, the principal objective of this role is to ensure that all our refurbishment staff are trained in accordance with the required reconditioning standards, with particular emphasis being place on our apprentices and trainees.
The technical training of all our refurbishment staff is a key element to our business and ensuring that our trainees and apprentices are trained, guided and mentored through their learning journey is a key aspect to this role.
QualificationsWe are seeking someone who is experienced in all aspects of vehicle refurbishment (Panel repair and preparation, primer application, paint and polish, as well as a knowledge of SMART repair techniques) To join us in a full time or part time capacity.
A proven track record of training technical teams to success is also required. Being passionate about training and mentoring others is a key characteristic that we are looking for as well as someone with experience and skill who is willing to pass that onto others.
Patient and diligent, we are looking for a technical trainer that can take others under their wing and get the very best from our refurbishment staff.
Possessing excellent communication skills capable of explaining complex technical concepts to, yet non-technical staff. Thriving in the fast-paced world of vehicle refurbishment, you will be part of a dynamic team driving continues improvement to make significant impact on the success of vehicle solutions and the wider organisation.
Minimum criteria- Full Driving licence
- Experience of coaching and mentoring others, as well as report writing and assisting in the production of training material.
- Experience in the following aspects of refurbishment. Panel repair and preparation, primer application, paint and polish, as well as a knowledge of SMART repair techniques.
- Excellent people skills, being comfortable in dealing with people of all levels of seniority.
- Experience of high-volume cosmetic repairs in a manufacturing or automotive environment.
- Knowledge of IMI accreditation and standards.
BenefitsMotability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 700,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.
Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:
- We find solutions
- We drive change
- We care
We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.
As a Motability Operations team member, the benefits you can expect are:
- Competitive reward package including an annual discretionary bonus
- 15% non-contributory pension (9% non-contributory pension during probation period)
- 28 days annual leave with option to purchase and sell days
- Free fresh fruit and snacks in the office
- 1 day for volunteering
- Funded Private Medical Insurance cover
- Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
- Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
- Funded health screening for over 50s
- Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
- Employee Discount Scheme with an app to save on the go
- Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
- Generous family leave policies
At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.
We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.
In Short
- Industry Business & Management
- Founded 1978
- Location SE1 9HB
- Company size 500 - 999
Find your calling at Motability Operations
Motability Operations is a unique, high performingorganisation where you will be recognised for the hard work that you put in. Weare dedicated to operating the Motability scheme – the leading car-leasingscheme for disabled people – and are the largest car leasing organisation inthe UK. But it is our colleagues who are at the heart of our friendly andsuccessful working environment.
Our Graduate Programme offers real responsibility from yourfirst day on the job and across three 6-month placements you will have theopportunity and support to develop your career. We take on a small group ofmotivated graduates each year, so you can be sure that you will receiveindividual mentoring to grow your skills.
Who are we?
We provide vehicles to over 650,000 customers across thecountry and we pride ourselves on consistently excellent standards of customercare. Being a major player in the UK car market with an annual turnover of morethan £4 billion, we are a large enough organisation to offer variety andchallenge to our employees, but at the same time small enough that hard work isrecognised on an individual basis.
In both our London and Bristol locations, we believe it isimportant to make our environment engaging and supportive and we are proud thatour colleagues agree, with 96% recommending us as a good place to work. We arefocused on ensuring our workplace is inclusive and welcoming, so our colleaguesfeel that they can be their diverse and authentic selves. We are looking forself-starting graduates who will make the most of their placements across thebusiness and add to our success.
The Graduate Programme at a glance
- 18 month programme made up of three6-month placements in either Bristol or London
- Immersive 4-week inductionprogramme
- Small cohort of graduates eachyear, so we can focus on your individual development
- A work environment that isfriendly and inclusive, where excellence is recognised and rewarded
- Competitive salary, welcomepayment plus a generous package of benefits
- Support of a Sponsor and a Mentor,both from the senior leadership team at Motability Operations
- Discover more reasons to join usat our website
Like the sound of us?
As a minimum, we ask that you have or be on track to achievea 2:1 minimum degree in any discipline and have gained some work experience.
We’re on the lookout for highly motivated people with goodcommercial acumen, who work hard and have passion for what they do. However,we’re doubly impressed by candidates who demonstrate that they fit us as anorganisation and are aligned with our values. Our application process is simpleand we are interested in what you can offer us as a person, so we won’t makeyou sit through any psychometric tests.
Explore who we look for and our application process in moredetail on our website. It’s also a good idea to take a look at our Hints andTips on our application page to make sure that your application stands out toour team.
Where next?
Following the three placements, our graduates arewell-placed to succeed in a role outside of the Programme. Many of ourgraduates find that they love working at Motability Operations and stay on tobuild long-lasting and varied careers in our organisation.
To find out where a career at Motability Operations couldtake you, visit our website at www.motabilityoperations.co.uk/graduates
