Job summary
We are looking for an enthusiastic Training Hub Workforce Administrator to join our Training Hub team in Brent. This is a secondment contract until 31st March 2027, working 3 days per week with flexible working available.
Main duties of the job
As
Brent Training Hub Workforce Administrator, you will work closely with the Head
of Workforce, Education and Training, Workforce Delivery Manager, NWL Training
Hub and Brent Primary Care workforce, to support the coordination of programmes
that attract, support, develop and retain workforce in Brent GP practices and
PCNs. You will support in the expansion
of place-based placements for students, support the transition of all staff
into roles in general practice, and aid the retention of those staff through
supervision programmes, local masterclasses and CPD training.
The
Training Hub has structured its work programme into four key workstreams:
- Training and Development
- Place Based Learning and Student Placements
- Quality Assurance (Learning Environments)
-
Workforce Planning
About us
The Confederation, Hillingdon
CIC works with General Practice and other healthcare providers to deliver its
vision for Hillingdon to deliver the best primary care outcomes for patients
in the whole of London. We are a not-for-profit community interest
company. The Confederation works to develop and support individual GP
practices, PCNs and Neighbourhoods and their changing needs. We deliver
excellent clinical services ourselves both at scale and complementary to
General Practice. We are the provider representative voice for local
General Practice into the wider NHS and other Partners. We are of the
NHS but independent, innovative and transformational.
The Confederation determines
to develop as an attractive place to work, providing rewarding roles and
opportunities to grow in order to attract and retain great staff that in turn
delivers our vision.
Our Values
- We work together to make a difference for patients
- We care enough to go the extra mile
- We support, trust, and empower
- We sincerely value each other
- We support primary care to own its destiny
Job responsibilities
-
Support coordination
of all Brent Training Hub events, peer to peer groups and forums from start to
finish including the coordination of timings; logistics/venues;
paperwork/admin; communications/advertising, liaising with speakers; attendance
and DNA logs; feedback; Medtribe bookings; attendance on the day to ensure
smooth running or being point of contact for all queries; etc.
-
Support Coordination
of student placements; place based placements, SPIN Fellowships, Work
Experience/Interns and/or apprenticeships including liaising with host
practices; supervisors/mentors; understanding any teaching/accommodation
requirements; ensuring all necessary paperwork is signed by all parties; keep
accurate and up to date records; quarterly check ins and end of placement
evaluations with all parties required; highlight complaints or concerns to
Workforce Delivery Manager immediately
-
Coordinate the
sharing and advertising of information regarding any supervision opportunities
inc. SSSA; keep up to date logs of completed training; and where appropriate
when renewal is required
-
Be aware of the
local and national plans i.e., NHS10 Year Plan; NHS People Plan etc.
-
Keep accurate and
detailed information required for KPIs and reporting of programme initiatives
-
Manage the Training
Hub Team inbox
-
Manage and update
the workforce distribution list
-
Creation and
distribution of appealing and informative communications
-
Attend monthly
training hub team meeting and any associated meetings required/deemed
appropriate by Workforce Delivery Manager at the Confederation, Brent TH or NWL
Training Hub
Person Specification
Experience
Desirable
- Experience of working in primary care
- Good knowledge of the workforce issues within primary care
- Knowledge of current national and London-wide agendas and responsibilities
- Understanding of local systems
Knowledge & Skills
Essential
- Ability to plan, co-ordinate and deliver programme of work on time and to a high standard
- Excellent organisational skills with attention to detail and an ability to finish tasks completely and to a high standard
- Ability to keep full, accurate and up to date records to a high standard
- Excellent time management
- Excellent communication skills, written and verbal
- Self-motivated, energetic, and enthusiastic, with an appetite to learn
- Able to work autonomously and on own initiative
- Team working skills and can do attitude including cross cover for colleagues if required
- Adaptable to changing and ambiguous environments. Embracing change, viewing it as an opportunity to learn and develop
- Demonstrates honesty and integrity and promotes fairness
- Good interpersonal skills to develop and maintain good working relationships with member practices and key stakeholders
- Good listening skills
- Basic knowledge and skills in using Microsoft office systems e.g. Word, Excel, Powerpoint and Outlook
Desirable
- The ability to explain and promote learning/development opportunities in an engaging way at all levels of the healthcare system
- Ability to prepare and produce concise yet insightful communications for dissemination across multiple stakeholders
- Good presentational skills for conveying information and summaries
- Basic understanding and knowledge in using Canva, Medtribe and Surveymonkey
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
