Zenith are looking to recruit an Apprenticeship Trainer – Retail Management. The role is to deliver high‑quality teaching, learning and assessment for the Level 4 Retail Manager Apprenticeship Standard, supporting apprentices to develop the knowledge, skills, and behaviours required to manage staff, drive sales performance, and create excellent customer experiences within a retail environment. Manage a caseload of learners and employers ensuring timely achievements and progression. Support the raising of standards in accordance with the aims and strategic objectives of the organisation.
Role responsibilities and requirements:
- Deliver engaging and high‑quality training for Level 4 Retail Manager apprentices through face‑to‑face, remote, 1‑2‑1 and group delivery. Learning will develop the core capabilities required in modern retail management, including leadership, customer experience, commercial and financial decision‑making, operational performance, people management and compliance.
- Prepare relevant course/subject materials including resources, lesson plans and SOL that effectively meet awarding body requirements.
- Complete and use initial assessment results to ensure learning needs are met and embed English and maths within sessions.
- Liaison with employers (where needed) on the development of training programmes to satisfy employer requirements and add value to learning.
