Location: HMP Fosse Way, Leicester, LE2 9RQ
Salary: £27,103.12 per annum plus benefits
Schedule: 40 hours per week, permanent
Ready to impact a better future?
As a Learner and Student Engagement Facilitator in our HMP Fosse Way education team, you'll help create an environment where learners feel motivated, supported, and encouraged to grow.
You'll play a meaningful role in shaping positive futures. By supporting learning, enrichment, and personal development, you'll help people build confidence, develop skills, and prepare for successful reintegration into society.
What you'll do as a Learner and Student Engagement Facilitator
You'll be entrusted to:
- Assist colleagues in delivering engaging educational and enrichment activities that build academic and personal skills.
- Provide one to one and group learning support, helping learners consolidate course material and build confidence.
- Contribute creative ideas to develop new learning activities and resources tailored to diverse learning needs.
- Help maintain a positive and effective learning environment, ensuring learners remain engaged and focused.
- Act as a motivating influence, supporting learners' personal development and encouraging perseverance.
- Support record keeping, including progress tracking, attendance, and reporting requirements.
- Work collaboratively with colleagues across teaching, prison operations, key workers, and other stakeholders to meet learners' rehabilitative needs.
Does this sound like you?
You'll be a great fit for this role if you have
- Experience supporting learning, engagement, or development activities.
- A creative and adaptable approach to delivering educational content.
- Strong communication skills with the ability to build positive relationships.
- An understanding of diverse learner needs, including those facing challenging circumstances.
- A genuine commitment to rehabilitation and creating positive impact.
Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.
What we offer
- Holidays: 31 days including bank holidays - pro rata
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let's impact a better future, together. Apply today.
