Community Engagement Apprenticeship - Level 3

National Trust • Full-time • Birmingham • 8h ago

Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don’t need experience for this role, just loads of enthusiasm and a desire to learn.

On successful completion you will have a Level 3 Cultural Learning and Participation Officer Advanced Apprenticeship, taking your first steps towards a future career in Community Engagement, Participation and Volunteering.

What it's like to work here:You will develop skills in planning, organising and delivering arts, culture and community engagement projects, coordinating events and activities, and communicating effectively with diverse audiences.

You’ll be based primarily at the Birmingham Back to Backs, which are the last surviving example of back-to-back houses; located in the city centre and easy to get to on public transport.

You’ll join a small property team which sits as part of a wider portfolio that also includes Clent Hills, Moseley Old Hall, and Wightwick Manor & Gardens. There may be occasional travel to other properties – we’ll make sure you get there.

As Cultural Learning & Participation Officer, you’ll help shape plans that connect communities with nature and heritage, focussing on reaching audiences beyond our places, where partnership working will be key.

What you'll be doing:Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills & knowledge relevant to the apprenticeship standard Cultural and Learning Participation Officer Level 3

Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace.

You’ll attend regular review meetings and be accountable for your own progression. You’ll be required to complete mandatory e-learning, courses and training provided.
Who we're looking forWe would love to hear from you if you meet the following eligibility criteria by the start date of the role:

A minimum of 5 GCSE’s which must include English and maths at grade C/4, functional skills level 2 or equivalent
(If you hold an EHCP, Entry Level 3 in English and maths is acceptable.)
Aged 16 or over and have completed year 11
Not in full time education
Have the right to work in the UK and have been ordinarily resident in the UK for three consecutive years before starting the apprenticeship
Not currently on any other training or education pro-gramme (e.g. another apprenticeship or a degree)
Able to travel to work location

If you are aged 18 or under at the point of enrolment and have not achieved English and maths at grade C/4, you may be enrolled on functional skills level 2 as part of your apprenticeship.

If you have a qualification in the same or a related subject or have lots of relevant work experience this will mean you are not eligible for the apprenticeship

Once you’ve checked you’re eligible, please use your application to tell us how you demonstrate the following Knowledge, Skills and Experience:

Ready to start your apprenticeship – no experience need-ed, just bring your enthusiasm
Positive, curious and up for learning – motivated, open‑minded and keen to grow
Confident to speak and happy to listen – you help people feel heard and included
Works well in a team – you are flexible, happy to help and comfortable with adjusting when needed
Ready to take on the full learning journey – ready to com-plete all the learning, coursework and final assessments whilst undertaking your job role
Focussed on giving great service – you care about helping others and doing a good job
Can follow instructions and stay safe – especially when using tools and equipment (we’ll show you how)
Friendly and respectful – especially when working with volunteers and the wider community

Interviews will take place w/c 13 April and w/c 20 April

This role will start in September 2026 and runs for 18 months.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.