To assist the South London Commercial Property Management Department, to work alongside the Property Managers, providing daily support to ensure the efficient day-to-day management of all properties under instructions.
**Key Responsibilities**
- Communication with clients, tenants, contractors and site staff on behalf of Property Managers.
- Monitor Property Managers’ workload in their absence on annual leave or out of the office.
- Issuing and monitoring of Works/Purchase Orders for contractors
- Verification and coding of invoices for approval by the Property Managers
- Ensuring that the Property Management Database (Qube) is up to date to comply with Quality Assurance procedures, including preparation of relevant forms for review and sign off by Property Managers
- Assisting with Health & Safety management through liaison with Property Managers’ ensuring outstanding tasks completed.
- Prepare and maintain records of inspection for management properties. Accompany Property Managers on inspections
- Assisting Property Managers with tenant debt, to keep it to a minimum, in association with SHW’s credit control department.
- Assisting the Property Managers in the recharging of insurance premiums and utilities.
- Assisting the Property Managers in the investigation and resolution of freehold/leasehold queries from clients and tenants.
**Person Specification, Knowledge, Skills and Experience required**
- Confident telephone manner.
- Good IT skills including the use of Excel to assist Property Managers to prepare spreadsheets and cash flow forecasts and budgets.
- To show understanding to tenants when they contact SHW with debt or other problematic issues at the properties they occupy however always act in accordance with our clients’ instructions.
- To be a good team player and develop a good working relationship with other SHW colleagues and be prepared to ask for help when needed and, likewise, offer assistance to others.
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£26,000.00 per year
**Benefits**:
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- Sick pay
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Property Industry: 1 year (required)
- Administration: 1 year (required)
Work Location: In person
