Become a Facilities Management Skills Coach for FM apprentices with the Mercury Training team.
As the largest and most successful FM and security apprenticeship provider in England, Mercury Training Services Ltd has been a leader in the industry for over 20 years. We have built an outstanding reputation for delivering high-quality apprenticeship programmes, helping individuals and businesses thrive. Our clients include prestigious organisations such as the Ministry of Defence, a number of the largest corporate organisations, museums, universities, NHS, sea ports and airports, logistics hubs, and high-end retail environments.
At Mercury, we are dedicated to empowering both our apprentices and their employers, offering expert guidance and support to help them succeed. If you\'re passionate about passing on your sector expertise and shaping the next generation of security professionals, this is the perfect opportunity to join our team.
A Typical Day in the Life of a FM Skills Coach:
As a FM Skills Coach, you will play a key role in guiding and mentoring apprentices as they progress through their learning journey. A typical day includes:
- Delivering one-to-one and group training and assessment for apprentices in the FM sector. This includes on-line delivery as well as on-site training where the candidates work.
- Visiting apprentices at their workplace every 12 weeks to assess progress and provide on-site coaching, helping them meet key milestones.
- Developing and delivering training sessions focused on real-world skills and scenarios, preparing apprentices for senior roles in FM management.
- Providing feedback and support, ensuring apprentices meet their academic and practical goals, while also offering career guidance.
- Planning your schedule around your apprentices’ needs, ensuring regular check-ins and structured learning pathways.
Workloads and Flexibility at Mercury: A Key Benefit
- At Mercury, we offer a unique advantage with our lower apprentice-to-coach ratio compared to most apprenticeship providers in England. This ensures you’ll have a more manageable caseload, allowing you to dedicate quality time to each apprentice without overwhelming workloads.
- We are committed to regularly reviewing caseloads to support your work-life balance and ensure you have ample time for family, friends, and personal well‑being. While the role may involve working across various shifts—days, evenings, nights, and weekends—due to the 24/7 nature of the security industry, you’ll benefit from the flexibility to manage your own schedule.
- With about 50% of your time spent traveling to support apprentices, we give you the autonomy to plan your work in a way that suits you. Plus, you’ll always have strong backing from the management team and your fellow Skills Coaches, fostering a supportive and collaborative work environment.
What We Offer:
- Very competitive pay with regular reviews
- Christmas / New year shutdown each year to be with family/friends
- Staff perks and benefits, including regular fully funded team events
- Company pension scheme
- Full home office setup: Laptop, mobile phone, desk, chair, monitors, etc.
- Comprehensive support from our business support manager and colleagues
- Development to higher levels of teacher training including assessor and internal verifier qualifications
- Apprenticeship opportunity for your own development
- Life insurance
- 24/7 on-line doctor access for you and your family
- Trains, hotels and meals are fully funded by Mercury
Role and Duties:
- Delivering one-to-one and group training and assessment for apprentices in the FM sector. This includes on-line delivery as well as on-site training where the candidates work.
- Deliver training to apprentices every 12 weeks to monitor their performance and coach them to excel in their roles.
- Develop training materials and lesson plans in line with apprenticeship standards and the needs of our clients.
- Ensure apprentices are prepared for End-Point Assessment (EPA) and other required milestones.
- Maintain detailed records of each apprentice’s progress and provide feedback to line managers.
Must-Have Qualifications and Skills:
- Minimum 3 years’ FM supervision/management experience
- Minimum Level 3 Trainer Qualification (or equivalent teaching qualification)
- Excellent organisational skills
- Functional skills level 2 in English and Maths (or equivalent such as GCSE\'s)
- Self-motivated and proactive, able to manage your own schedule
- Ability to travel across the UK to meet your apprentices on-site
- Own transport (mileage is paid at £0.45 pence per mile)
Additional Personal Qualities:
- Willingness to learn and gain additional qualifications such as teacher training or assessing qualifications.
- Methodical and able to work independently.
- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee mentoring programme
- Flexitime
- Free flu jabs
- Free or subsidised travel
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- FM Operations Management: 3 years (required)
Licence/Certification:
- Level 3 Teacher Training Certificate issued in the UK (required)
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