Overview
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance.
Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you ll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.
Fitch Learning is currently seeking a Skills Coach, Associate level based out of our London office.
About the Team
You will join our Apprenticeship Programs team, a collaborative group of coaches and assessors who support learners across Levels 3, 4, 6, and 7 in Financial Services disciplines. The team partners closely with employers and external auditors to ensure high-quality delivery and outcomes.
How You’ll Make an Impact
- Manage a portfolio of apprentices to achieve qualification outcomes on time, driving retention and completion across assigned cohorts.
- Prepare, agree, and review individualized assessment plans; conduct regular workplace visits to observe, support, and provide actionable feedback.
- Map and assess learner evidence against Standard criteria using our e-portfolio system, ensuring timely, accurate submissions.
- Operate assessment processes in line with TAQA standards; participate in standardization meetings and act on recommendations from external auditors.
- Coach and mentor apprentices across Operations, Compliance & Risk, Investment, Banking, Wealth Management, and Customer Services to build skills and confidence.
You May be a Good Fit if You Have
- 5+ years of experience in the financial services industry (e.g., operations, compliance/risk, investment, banking, or wealth management).
- Familiarity with UK Apprenticeship Standards and the ability to assess evidence against qualification criteria.
- Experience using e-portfolio or learning management systems to manage learner progress.
What Would Make You Stand Out
- Willingness to gain Coaching and Assessor qualifications (e.g., TAQA/A1/CAVA) within 12 months of starting.
- Proven ability to deliver inspiring, structured coaching sessions and constructive feedback that motivates learners.
- Strong organizational skills with a proactive approach to identifying and overcoming learner barriers to progress.
- Experience supporting apprentices at Levels 3–7, including Investment Operations and Compliance/Risk Standards.
Why Choose Fitch
- Hybrid Work Environment: 3 days per week in the office; 2 days remote.
- A Culture of Learning & Mobility:
Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity. - Investing in Your Future:
Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals. - Promoting Health & Wellbeing:
Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing. - Supportive Parenting Policies:
Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively. - Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
- Dedication to Giving Back:
Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
For more information, please visit our websites:
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