Group Learning and Development Manager
Salary: £45,000 plus car allowance
Location: Hybrid role with extensive travel across our HotelPortfolio and Head Office
About Us
At Barons Eden, we are a collection of award-winning spa andhotel destinations committed to delivering exceptional experiences. Ourmission is to treat every guest as a friend of the family, creating positiveand memorable moments during their stay. We value individuality, flair, andoperational excellence, fostering a close-knit team that champions passion andpositivity.
About the Role
As our Group Learning and Development Manager, you will play apivotal role in shaping and delivering the learning and development strategyacross our Hotel Portfolio. This role ensures that employees arewell-equipped with the necessary skills and knowledge to perform their jobsefficiently, and that there is a clear, structured career progression path inplace.
This role includes identifying training needs, developing trainingmaterials, delivering training sessions, and evaluating the effectiveness oftraining initiatives to ensure the business's goals are met.
Key Responsibilities:
Learning Culture & Strategy
- Embedding a consistent learning and development culture that supports engagement, performance and career progression.
- Identifying training needs through structured analysis aligned with business goals.
Design & Development
- Designing and implementing tailored learning solutions, including:
- Face-to-face training programmes
- Digital learning content using Articulate Rise 360 (SCORM-exported modules)
Training Delivery
- Delivering engaging, high-impact face-to-face training across the hotel portfolio.
- Facilitating monthly company inductions across multiple sites.
- Designing, delivering and continuously enhance leadership, management and supervisory development programmes to build future leaders.
Learning Systems & Evaluation
- Managing and optimising learning content through the Learning Management System (LMS), ensuring accessibility and engagement.
- Evaluating training effectiveness using feedback, assessments, KPIs and performance data, making improvements where required.
Apprenticeships & BudgetManagement
- Leading and managing the apprenticeship programme in partnership with the Group Talent Acquisition Lead.
- Building and maintaining relationships with external apprenticeship providers.
- Managing the training budget effectively, ensuring value for money and alignment with company guidelines.
Collaboration
- Working closely with the Head of People, Employee Relations Lead, Managing Directors, Heads of Department and Line Managers to support organisational development priorities.
Person Specification
Essential
- Have proven experience as a Learning & Development Manager (ideally within hospitality).
- Have excellent instructional design expertise using adult learning principles.
- Have experience with LMS platforms and e-learning tools, including Articulate Rise and 360.
- Have excellent verbal and written communication skills, with confidence engaging audiences at all levels.
- Have well-honed project management and organisational skills, able to manage multiple initiatives simultaneously.
- Have data analysis and reporting skills, including competency in Excel and Microsoft Office.
- Have excellent analytical skills to assess needs, evaluate impact and make data-driven decisions.
- Be resilient, adaptable and able to thrive in a fast-paced environment.
- Have Learning & Development qualification/credentials (CIPD Level 5 or equivalent) or a minimum of 5 years’ relevant experience.
- Applicants must have the legal right to work in the UK. As part of our recruitment process, we will carry out right-to-work checks in line with UK legislation.
Desirable
- Having previous Learning & Development experience within the hospitality industry.
Additional Information
- Hybrid role with extensive travel across ourhotel and spa locations.
- Head Office base: Moreton-in-Marsh.
- A full, valid UK driving licence is essential.
- Applicants must have the legal right to work inthe UK.
What We Offer
- Competitive salary plus car allowance
- Complimentary access to our leisure and spa facilities.
- Celebrate your work anniversaries with a Complimentary Spa Day at Hoar Cross Hall or Eden Hall.
- Free lunch provided on property
- Access to an Employee Benefits Program.
- Free parking on-site.
- Refer-a-Friend Scheme
- Discounts on overnight stays and spa days for you and your guests.
- 30% discount on food, drink and retail across our venues.
- Comprehensive induction and training program.
- Pension scheme.
