Company Overview:
Our client supplies top IT products, in partnerships with leading brands such as DELL, HP, and Lenovo. Offering next-day delivery and a wide selection of Renewed Products that are significantly upgraded, reducing e-waste while providing excellent performance. Their business stands out with unbeatable customer service, high-quality assurance, and competitive pricing, making them the go-to for all IT needs. Their commitment extends to young talent, as evidenced by winning the UK government's SME KickStart "Business of the Year Award" in 2022, out of over 11,000 UK Businesses taking part. Using the Amazon UK and Amazon EU fulfilment networks they hold over 10,000 products in stock across Europe in Amazon warehouses, all ready for next day delivery. With its industry relationships, commitment to quality and efficiency in all aspects of the business and by offering customers great value and fantastic customer service the company has experienced quite rapid growth.
Job Duties:
The work is varied and interesting and throws up new challenges most days – never a dull moment! You will be using Microsoft Teams, Skype, Databases, Microsoft Office, Google Apps, eBay and Amazon Control systems.
- The company takes in many deliveries of stock from suppliers and the products range from gaming machines, laptops, PCs, computing equipment such as mobile and desktop/tower workstations and networking equipment. When they arrive, it is ‘all hands to the wheel’ to ensure everything expected has been delivered and in the right quantities and conditions. You will help with this process.
- More detailed evaluation of each product then takes place prior to it often then entering a light production process. You will learn how to test, upgrade and to work with many different makes and models of IT equipment. Defined production procedures will be explained and detailed data recorded by you during the process.
- You will often carry out software installations and upgrades primarily with Microsoft Windows operating systems.
- Many products undertake a refurbishment and renewal process of some sort - you will learn about this, perhaps carry out some of this work or arrange for goods to go to an external processing company. You will learn all procedures surrounding this.
- Preparing individual products for sale and shipment and preparing larger shipments to be sent to Amazon.
- You will learn to use necessary sections of the production flow in-house database control system.
- You will often have to be in touch with manufacturers and other processing companies and to arrange warranty repairs or simply to seek technical help to trouble shoot technical problems.
- By time you have successfully completed the apprenticeship, you will be well versed in many areas and will also have had a fantastic introduction to working in a professional business environment.
After completing the apprenticeship further opportunities will be available to progress within the business whether on the technical production side or moving to different areas. They are looking to train and retain bright, ambitious and hardworking individuals – people who are keen and committed to ‘getting ahead’, to furthering themselves and their careers.
Person Specification:
Be hard working, reliable and committed. Have excellent timekeeping. A strong interest in IT whether gaming or otherwise, perhaps you have already built your own PC? Be enthusiastic, enjoy a challenge, like to solve problems and not to be ‘stumped’! Ask questions as that is the way to learn and to avoid mistakes. The ability to work effectively and efficiently and to be self-motivated. Have excellent attention to detail and to be able to follow and implement procedures. Be friendly and helpful to others and be able to work effectively as part of a team.
Salary:
Between £14K-£16k per annum depending on the successful candidate
Hours:
Monday to Friday 9am to 5pm, with a 1-hour lunch.
Location:
Northampton
Qualification:
Level 3 Information Communication Technician Apprenticeship
Job Types: Full-time, Apprenticeship
Pay: £14,000.00-£16,000.00 per year
Benefits:
- Company events
- Health & wellbeing programme
- On-site parking
Schedule:
Application question(s):
- What grades did you achieve for Maths and English GCSEs?
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
