Are you a passionate Food/Retail Development Coach or Training Manager with a strong track record in coaching in-store teams and elevating customer service standards? TWX is proud to be partnering with a long-standing and respected client in the search for an experienced Retail Development Coach. We’ve worked closely with this company for years and can confidently say they offer a fantastic environment to grow, learn, and make a meaningful impact in the retail space.
The Role: As a Retail Development Coach, you’ll lead the rollout of an Operational Excellence Program across a network of stores in South London and the Southeast. Your focus will be on improving:
- Customer service
- Brand standards
- Store compliance
- Food safety
You’ll coach store teams to deliver a consistent, superior customer experience.
What We’re Looking For:
- Proven background in FMCG (preferably within the convenience retail sector)
- Experience managing multiple store locations
- Strong coaching and influencing skills
- Excellent communication and negotiation abilities
- Competency with Microsoft Office applications
- A full, clean driving licence
- Level 3 Food Safety Certification (advantageous but not essential)
This isn’t a sales role — it’s for someone who truly wants to make a difference through coaching and supporting retail teams to thrive.
What’s in It for You:
- Salary £37,000
- Company car
- Benefits scheme
- Ongoing support and development opportunities
If you’re results-driven, flexible in your approach, and passionate about coaching for performance, we’d love to hear from you. Apply now with your CV and a short cover letter explaining why you're a great fit. Interviews will take place in the coming weeks, so don’t delay.
