Company Overview
eFones is a leading UK-based organisation established in 1999. We have daily Livestreams across all platforms and are one of the foremost merchants on the Tiktok platform.
Role Overview:
We are looking for a Live Stream Operation Recruiter & Trainer to manage and support our live streaming hosts. This role ensures smooth operations, optimises host performance, and supports our growing e-commerce business.
Key Responsibilities:
- Review and filter applications to identify suitable live stream hosts and moderators
- Conduct phone and in-person interviews to assess candidates
- Provide training and guidance to hosts to enhance their performance
- Manage and schedule live streaming shifts
- Track and analyse performance metrics for part-time team member
- Incentive management
Qualifications:
Education
- Bachelor's degree or above
- A major in HRM or Administration related is preferred
Knowledge, Experience & Skills
- Professional English level in daily work
- Fluent in Mandarin is a plus
- Experience in live streaming, or in the retail, restaurant, or hospitality industries, is a plus.
- Experienced in shift planning, team scheduling, and coordinating availability across departments.
- Proficient in using Excel, PPT, Word and other Office software
- Strong interest in e-commerce, social media, and live streaming
- Logical thinking, well organized, highly efficient and pays attention to details
- Excellent ability to analyse and solve problems in a fast-paced environment
- Excellent interpersonal and communication skills
Job Type: Full-time
Pay: £26,000.00 per year
Additional pay:
Schedule:
Ability to commute/relocate:
- Silverstone NN12 8FU: reliably commute or plan to relocate before starting work (required)
Experience:
- Social media management: 1 year (preferred)
- HR or People Management: 1 year (preferred)
Language:
Job Type: Full-time
Pay: £26,000.00-£30,000.00 per year
Additional pay:
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
Ability to commute/relocate:
- Towcester NN12 8FU: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 10/06/2025