Company Overview

eFones is a leading UK-based organisation established in 1999. We have daily Livestreams across all platforms and are one of the foremost merchants on the Tiktok platform.

Role Overview:
We are looking for a Live Stream Operation Recruiter & Trainer to manage and support our live streaming hosts. This role ensures smooth operations, optimises host performance, and supports our growing e-commerce business.

Key Responsibilities:

Review and filter applications to identify suitable live stream hosts and moderators
Conduct phone and in-person interviews to assess candidates
Provide training and guidance to hosts to enhance their performance
Manage and schedule live streaming shifts
Track and analyse performance metrics for part-time team member
Incentive management

Qualifications:

Education

Bachelor's degree or above
A major in HRM or Administration related is preferred

Knowledge, Experience & Skills

Professional English level in daily work
Fluent in Mandarin is a plus
Experience in live streaming, or in the retail, restaurant, or hospitality industries, is a plus.
Experienced in shift planning, team scheduling, and coordinating availability across departments.
Proficient in using Excel, PPT, Word and other Office software
Strong interest in e-commerce, social media, and live streaming
Logical thinking, well organized, highly efficient and pays attention to details
Excellent ability to analyse and solve problems in a fast-paced environment
Excellent interpersonal and communication skills

Job Type: Full-time

Pay: £26,000.00 per year

Additional pay:

Performance bonus

Schedule:

Monday to Friday

Ability to commute/relocate:

Silverstone NN12 8FU: reliably commute or plan to relocate before starting work (required)

Experience:

Social media management: 1 year (preferred)
HR or People Management: 1 year (preferred)

Language:

Mandarin (required)

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Additional pay:

Bonus scheme

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Schedule:

Weekend availability

Ability to commute/relocate:

Towcester NN12 8FU: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 10/06/2025

Livewire Telecom Limited - lw.co.uk

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Live Stream Operation Recruiter & Trainer