Manager of Apprenticeship Enrolment
Location: Hybrid - 2 days in Bristol office, 3 days home-based
Employment Type: Permanent
Join one of England's fastest-growing training providers as a dedicated Manager of Apprenticeship Enrolment. We are looking for an experienced professional to lead our dynamic enrolment team, contributing to our mission of delivering high-quality apprenticeship programs.
This hybrid role offers:
- A competitive starting salary of £38,000 - £40,000
- 28 days of holiday plus bank holidays, increasing to 33 days with service
- Access to a healthcare plan and life insurance
- Flexible benefits and online learning resource discounts available post-probation
- The opportunity to work from home for three days a week while collaborating in our Bristol office for two days
About the Organisation
We are a DfE-accredited 'Outstanding' training provider, celebrated for excellence in delivering apprenticeships, professional development programs, and education leadership training. Our inclusive, people-focused culture fosters growth within the UK and international markets.
The Role
As the Manager of Apprenticeship Enrolment, you will report to the Head of Apprenticeships Operations. Your leadership will drive results and continuous improvement within the apprenticeship enrolment team, as you work to meet ambitious sales and conversion targets while ensuring adherence to funding rules and compliance standards.
Key Responsibilities
- Lead the Apprenticeship Enrolment Team to achieve conversion and performance targets
- Assist Coordinators in the seamless enrolment of learners onto apprenticeship programs
- Ensure learner eligibility and collect/verify necessary documentation
- Maintain strict compliance with ESFA funding rules and internal quality standards
- Conduct audits of enrolment processes to ensure consistency and compliance
- Manage and enhance application pipelines to boost learner retention
- Identify and resolve issues impacting application completion and onboarding
- Coordinate support for learners on their First Day of Learning
- Collaborate effectively with internal curriculum and eLearning teams
- Oversee the allocation of learners and ensure smooth information handovers to delivery teams
- Line manage Senior Coordinators and foster their professional development
- Monitor team KPIs and generate reports on metrics covering retention, quality, destinations, and satisfaction
Person Specification
Essential Qualifications & Skills
- Experience within the apprenticeship or further education sector
- Proven track record in managing learner enrolment programs
- Target-driven with strong performance management capabilities
- Exceptional leadership and decision-making skills
- Outstanding customer service and communication abilities
- Organized, proactive, and adept at prioritizing tasks under pressure
- Tech-savvy with high proficiency in Microsoft Office and Teams
- Detail-oriented, accurate, and results-focused
Desirable
- Evidence of continued professional development
- Understanding of the broader education and skills landscape
- Creative, solution-focused mindset
For more information about this exciting opportunity, please get in touch.
