Skills
Areas of expertise: HR Strategy Employee Engagement Learning Development / Training Programmes Consumer Insights Customer Experience Supplier Early Talent Apprenticeship Lead Vendor Management Process Improvement Policy Development Apprenticeships, Workforce Development Education Onboarding Contract Management.
About
20+ years of experience in Consumer Healthcare, specialising in HR, Learning & Development, Customer Service, and Supplier Management. Currently working as an Onboarding and Education Lead, supporting new client integration, staff training, and the creation of company policies and procedures. I am passionate about driving employee engagement, optimising HR functions, and building strong organisational cultures. Skilled in consumer insights, vendor management, and process improvement, I have successfully spearheaded the implementation of apprenticeship programmes and other initiatives that enhance workforce development. Known for delivering impactful projects, building trusted relationships, and fostering diversity and operational efficiency, I thrive in high-pressure environments while enriching the employee experience and ensuring sustainable business outcomes.