Details
Skills
Very high proficiency in Microsoft Office, in particular with Excel (including VBA programming), PowerPoint, Word and Power Automate.
Vast experience in LMS platforms and authoring tools including Articulate, Adapt, Captivate and Camtasia, having developed numerous e-learning modules and courses.
Managed the implementation of a full digital adoption strategy utilising Whatfix as the chosen tool.
An Artificial Intelligence champion, leading on its adoption through exciting training initiatives and writing a research paper on its impact to businesses.
Hold TAP.Cert certification in Training Design and Delivery from the QA training association.
Adept at delivering training in any setting – having supported with in-person, classroom-style training across multiple sites worldwide, as well as evolving the setting of training to work within a hybrid/remote world through tools such as Teams and Mentimeter.
Have delivered training on Leadership Development, Personality Profiling (DISC, Briggs-Myers) and Customer Service, designing my own content on areas such as Customer Advocacy, Personal Brand and Presentation Skills.
Champion full use of the training cycle, with a formalised structure for scoping and delivering Training Needs Analysis.
Delivered sessions on the impact and essential nature of evaluation on the training cycle – including building a full internal QA function.
Creative mindset, always looking for new exciting solutions to problems.
Logical mindset from background in mathematics helps with workingunder pressure to deadlines.
Emotionally intelligent mindset from history of education and L&D, creating a welcoming and focused personality.
Have facilitated training for all levels of stakeholders.
Able to present complex processes or solutions in simple terms, leading to excellent stakeholder persuasion skills.
Experienced in leading a team of L&D professionals, with excellent rates of staff retention through different feedback mechanisms, open coaching and professional development opportunities.
Highly educated in project management, complementing the nature of L&D as a critical function of any business project.
Have worked on multiple workstreams simultaneously, maintaining strong levels of attention to detail even when managing several projects at once.
About
I am an experienced Learning & Development (L&D) manager, who has overseen global training programmes delivered nationally and internationally. I also hold a distinction-graded Masters in Management and Project Management, which complements the nature of a senior L&D manager in my ability to handle multiple workstreams simultaneously, influence stakeholders at all levels and manage teams across borders and time zones. I am looking for a role that is either an equivalent L&D Manager role with additional responsibilities/challenges, or a more senior L&D Manager role, L&D Business Partner role or Head of L&D role. I can also manage change implementation, projects and transformation.
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