Anonymous

Details

Skills

- Business Engagement & Change Management - Systems Implementation & User Adoption - Microsoft Dynamics CRM & NAV, SAP, Siebel CRM - Training Delivery (In-person, Virtual, E-learning) - Documentation Development & Process Mapping - Stakeholder Management & Communication - Project Management & UAT Support - Data Cleansing & Compliance Oversight

About

A passionate, versatile, and driven Business Engagement Consultant and Systems Trainer with over 25 years of experience in sales, systems implementation (Microsoft Dynamics CRM & NAV, Siebel CRM, SAP), change management, user training, and stakeholder engagement. Adept at driving user adoption, leading change programmes, and delivering process improvements across diverse sectors in the UK, Ireland, and Europe. Proven track record as a facilitator, coach, and strategic thinker committed to enhancing customer experience and operational efficiency.