Details
Skills
• Excellent customer service and communication
• Cash handling accuracy and confidence with tills/card payments
• Team player – supports others and works well in busy environments
• Reliable timekeeping and strong work ethic
• Able to stay focused and calm under pressure
• Fast learner – adapts quickly to new tasks and procedures
• Good problem-solving and decision-making skills
• Basic IT skills: Word, Excel, PowerPoint, email, online systems
• Understanding of business concepts: marketing, finance, enterprise
• Report writing and presenting information professionally
• Time management – balancing studies with work experience
• Attention to detail in both customer service and business tasks
• Ability to follow procedures, instructions, and safety standards
About
Motivated and organised student currently studying Level 2 BTEC Business and GCSE English & Maths, with practical experience in customer service at McDonald’s. Skilled in communication, teamwork, time management, and problem-solving, with a growing understanding of business operations, administration, and organisational procedures. Looking to apply strong organisational skills and professional attitude in a Level 3 Business Administration role, contributing to efficient office operations and supporting team success.
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