Details
Skills
Technical and UAT Testing Knowledge Project Management (Agile) Agile Methodology Problem Solving/Obstacle Removal Team Leadership/Motivation Business Process Improvement Stakeholder Management Excellent Written and Verbal Communication Organisational and Time Management Continuous Improvement/UX Research
About
Dynamic IT Training Specialist with over 10 years of experience in delivering impactful training solutions across diverse industries. Expertise in developing eLearning content and enhancing training frameworks, achieving a notable 90% satisfaction rate in user feedback. Successfully increased participant engagement by 50% in volunteer initiatives and improved training delivery efficiency by designing comprehensive training strategies that reduced support tickets by 30%. Committed to leveraging unique skills to elevate training programs and contribute to organisational success.
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