Anonymous

Skills

Change, Training & Communications

o All managerial duties required to mentor and develop an effective training team
o Design and implement engagement and effected Change initiatives
o SME Stakeholder Management
o Stakeholder Engagement
o Design Employee Engagement surveys
o Carry out Train the Trainer
o Carry out Training Needs Analysis
o Experience as an Learning Instructor & eLearning development
o Design and delivering blended learning, including Zoom, MS Teams, eLearning (Enable Now, Adapt, Camtasia) and face to face (Workshops, Classroom training, Self-learning events) and support (telephone, user guides, floor walking)
o Promote technology as an enabler to the business
o Carried out a full review of all external training Providers
o Reduce the costs of externally delivered ICT training courses
o Design and deliver internal Communications using a variety of channels
o Communications to target audiences via WhatsApp, Facebook, Teams, Intranet, email, Face to Face events, posters, newsletter (digital and paper) and webinars

Strategy, Policy & Procedures

o Define and implement training strategy
o Design effective training and change delivery plans
o Monitor and measure implementation against critical success factors.
o Creating & monitoring materials delivery plans

Resource Management

o Ensure effective use of training resources
o Manage party contractors and internal staff
o Personal Development \ Growth planning
o Manage external suppliers & vendors
o Oversee 3rd Party offshore teams
o Evaluate resource performances
 
Programme \ Project Management

o Project planning
o Risk & Issues Management
o Impact Assessment of new demand
o Designing and implement a change control process
o Change Control Board member

Personal Attributes & Qualities

o Ability to build and maintain professional relationships at all levels of the business
o Ability to manage multiple Workstream and overlapping phases of complex programmes affectivity
o Highly self-motivated and outcome driven
o Passionate about supporting others on their development journey
o Skilled at working with the technical & non-technical colleagues
o Problem solving and issue to resolve
o Customer focused, strong positive attitude
o Mentoring, coaching & Facilitator
o Internal communications
o Able to disseminate information in a non-technical way
o Experienced at working in multicultural organisations
o Organised and methodical
o Able to work well as part of a team or as an individual.
o Use to working to tight deadlines and in pressurised environments

About

Passionate, driven and committed to helping organisations achieve their goals through investing in their people and technologies. Works well under pressure, thriving on the unique challenges every role brings.

Results orientated, an effective planner and communicator, with the ability to enable a team to work with focus and commitment, based on planning, ownership, preparation and communication.

A creative thinker and strong problem solver able to carry ideas through to practical and effective solutions.