Skills
• Instructional Design and Development • Python • Project Management
• Workshop Facilitation • STLC • Virtual and In-Person Training Delivery
• Learning Management Systems (LMS) • Performance Improvement
About
Dedicated and results-driven Process Trainer with over 6 years of experience in designing, delivering, and optimising training programs across diverse domains including software testing, soft skills, and process improvement. Skilled in conducting classroom, virtual, and blended learning sessions tailored to varied learner levels. Adept at developing comprehensive training content, onboarding modules, and e-learning materials to support organisational goals. Demonstrated success in mentoring junior trainers, collaborating with stakeholders to identify training needs, and implementing feedback systems that enhance training effectiveness. Committed to driving team performance, operational efficiency, and employee development through impactful training strategies