Anonymous

Skills

Summary of Skills Executive Coaching & People Development: Accredited Executive Coach with a values-led, authentic approach. Skilled in coaching senior leaders, mentoring emerging talent, and embedding coaching cultures that drive autonomy, clarity, and high performance. Strategic Leadership: 20+ years experience leading transformation, performance, and culture change across charity, retail, and hospitality sectors. Proven ability to align commercial strategy with organisational purpose and people strengths. Commercial & Operational Excellence: Strong track record of delivering multi-million-pound income targets and managing large teams across fundraising, retail, lottery, and enterprise. Experienced in budget setting, P&L ownership, and driving efficiency. Change & Transformation: Expert in leading behavioural, structural, and digital change initiatives. Skilled in agile and traditional delivery methods, governance, and performance tracking. Known for creating psychological safety during complex transitions. Learning & Facilitation: Experienced designer and facilitator of leadership development, team workshops, and action learning sets. Able to tailor content to learning styles and team dynamics, enhancing impact and engagement. Authentic Communication & Stakeholder Engagement: Trusted communicator at Board and operational level. Skilled in facilitating open, values-based dialogue to influence decision-making, resolve conflict, and inspire collaboration.

About

Strategic Leadership & Commercial Delivery Over 20 years experience in senior leadership roles across charity, retail, hospitality, and social enterprise sectors. Proven track record of delivering multi-million-pound income targets, holding full P&L accountability across diverse income streams including fundraising, retail, lottery, and B2B services. Skilled in developing and executing long-term commercial strategies aligned with organisational purpose, values, and people potential. Executive Coaching & People Development Accredited Executive Coach with a coaching-led leadership style, embedded into teams, performance systems, and organisational culture. Extensive experience coaching senior leaders and emerging talent to improve clarity, resilience, decision-making, and confidence. Passionate about creating psychologically safe environments that foster reflection, creativity, and continuous learning. Successfully mentored multiple individuals into Associate Director and senior leadership roles. Change Leadership & Organisational Transformation Expert in leading behavioural and cultural change programmes at scale, including post-merger alignment, restructure, TUPE transitions, and digital transformation. Adept at applying both agile and traditional approaches to change, with strong governance and performance tracking disciplines. Led the UK s first charity implementation of Jumbo CRM, improving supporter management and operational effectiveness. Team Leadership & Culture Building Inspirational leader of large, multi-disciplinary teams (over 70 staff and 750+ volunteers), with a strong focus on engagement, inclusion, and values-led leadership. Introduced tools and processes (area scorecards, coaching-based 1:1s, learning styles diagnostics) to drive accountability, team ownership, and measurable improvement. Consistently raised staff engagement scores and retention levels through authentic, empowering leadership. Facilitation, Learning Design & Communication Skilled in designing and delivering high-impact learning experiences, including leadership programmes, team workshops, and action learning sets. Confident communicator with the ability to influence at Board level while remaining approachable and effective with operational teams. Known for facilitating open, honest dialogue especially during periods of change, challenge, or growth. Commercial Acumen & Innovation Successfully launched new income streams, including social enterprise models generating six-figure revenues in year one. Strong analytical and financial planning skills, combined with creative thinking to drive both growth and efficiency. Track record of exceeding performance targets even in volatile or complex operating environments. Values-Led, Impact-Oriented Approach Deeply committed to social impact, inclusion, and purpose-driven leadership. Actively seeks opportunities to use coaching and commercial expertise to enable mission-driven organisations and individuals to thrive.