Anonymous

Details

Skills

Digital Software Proficiency Teaching advanced use of Microsoft Word for CV writing, document formatting, and professional communication Instructing learners in Microsoft Excel for data management, budgeting, formulas, and job tracking Delivering training on Microsoft PowerPoint for presentation design and interview preparation Guiding learners through Microsoft Outlook for email etiquette, calendar scheduling, and task management Creating and analysing surveys and quizzes using Microsoft Forms Designing interactive digital portfolios and reports with Microsoft Sway Providing expert-level training in Microsoft Teams, including virtual collaboration, meetings, file sharing, and integration with other Microsoft tools Teaching cross-platform digital skills using Google Workspace (Docs, Sheets, Slides, Meet) and Apple productivity tools (Pages, Numbers, Keynote) Digital Navigation & Software Walkthroughs Delivering step-by-step walkthroughs of software interfaces and features Demonstrating real-world applications of digital tools for personal, academic, and professional use Supporting learners in navigating settings, accessibility features, and troubleshooting common issues Showcasing how digital tools can be used in workplace scenarios (e.g., remote meetings, data reporting, document collaboration) Employability Skills Teaching CV and cover letter writing using digital templates and formatting tools Coaching learners on job search strategies and online application processes Preparing learners for interviews through mock sessions and digital presentation skills Instructing on time management using digital calendars and task lists Developing professional communication and workplace etiquette Supporting learners in building a digital identity (e.g., LinkedIn profiles, email professionalism) Communication & Interpersonal Adaptable Communication: Skilled in adjusting tone and approach to suit diverse audiences, including learners with varying levels of digital literacy Active Listening: Attentive to learner and team needs, ensuring clarity and mutual understanding Empathy & Patience: Supportive and understanding, especially when working with learners facing confidence or accessibility challenges Professional Written Communication: Clear and concise in documentation, reporting, and instructional materials Teamwork & Collaboration Team-Oriented Mindset: Thrives in collaborative environments, contributing to shared goals and supporting colleagues Cross-Functional Collaboration: Works effectively with senior leadership, safeguarding teams, and curriculum developers Constructive Feedback: Open to giving and receiving feedback to improve outcomes for learners and teams Organisation & Time Management Task Prioritisation: Experienced in managing multiple responsibilities while meeting deadlines and service level agreements (SLAs) Punctuality & Reliability: Consistently dependable and committed to maintaining high standards of delivery Structured Planning: Skilled in creating timetables, lesson plans, and learner support schedules Leadership & Initiative Proactive Problem Solving: Identifies challenges early and implements creative, learner-focused solutions Ownership & Accountability: Takes responsibility for both individual and team performance Goal-Oriented: Consistently exceeds targets and drives continuous improvement Motivation & Resilience Self-Motivated: Driven to deliver high-quality outcomes and continuously improve teaching practice Inspirational Approach: Encourages and motivates learners, helping them build confidence and achieve their goals Resilient Under Pressure: Maintains focus and professionalism in fast-paced or challenging situations

About

In my role as a Digital Skills Trainer at Bradford College Adult Learning Centre, I have been instrumental in designing and delivering innovative, learner-focused development programs tailored to the diverse needs of adult learners many of whom face significant accessibility, confidence, and language barriers. From initial contact through to exam preparation, I ve taken a hands-on, empathetic approach to understanding and addressing learner challenges. This has included simplifying complex materials, conducting small group sessions, and developing inclusive, engaging learning environments that promote confidence and motivation. My work spans the end-to-end creation of digital and blended learning experiences using Microsoft Teams, Forms, Sway, and Excel tools that have enabled scalable, interactive, and trackable learning. These solutions not only enhance engagement and attendance but also provide real-time data to inform early interventions and continuous improvement. I ve delivered workshops on a wide range of topics, including Microsoft Office, digital safety, and health and safety practices, while maintaining detailed records through Individual Learning Plans and reporting regularly to the Senior Leadership Team and Education Body.