Details
Skills
I bring strong communication, adaptability, and problem-solving skills, with a proven ability to support both clinical and non-clinical teams. I m experienced in delivering training, providing hands-on system support, and creating clear, user-focused materials. I work well under pressure, quickly adapt to new environments, and build positive relationships with colleagues and clients. I m also fluent in Urdu and Hindi, with intermediate proficiency in Arabic and Punjabi.
About
I have hands-on experience with both EPIC and Cerner systems in NHS settings. As an EPIC Credentialed Trainer at St. Thomas , I delivered tailored training to clinical and non-clinical staff, created user-friendly materials, and developed eLearning content to support a smooth rollout. Previously, I worked as a Cerner Go-Live Floorwalker at Royal Surrey, providing real-time support across departments during the system launch. I guided staff through key workflows and resolved issues on the ground to ensure a successful transition.