Anonymous

Skills

Higher National Diploma in Computer graduate with a good range working experience of hardware and software installation, configuration, maintenance, support and hardware repair. Strong knowledge of Remote Desktop, Remote Support, TeamViewer, Windows 10 & 11, MAC OS, Help Desk, TOP DESK (ticketing system), 8X8 and FIVE9 (phone system) Strong understanding of IP addressing, subnetting, switching, routing, and VLAN configuration, DNS, DHCP Excellent communication skills (both verbal and written), Office 365 Windows Servers, Hardware set ups and Laptop builds, Basic Networks Routers, Switches, Firewalls Knowledge of current and past Microsoft windows operating systems and Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive) Experience with ticket Management, retail stores, Experience with break fix and project work, Experience with using remote desktop support tools Experience with UNIX, LINUX, CYBER SECURITY, APPLICATIONS SUPPORT, Active Directory and SHELL SCRIPTING. Excellent interpersonal & communication skills and ability to work independently and part of a team Also 8 years employment experience of managing the IT Systems of a big Sugar manufacturing company. Quick and willing to learn new skills, seeking opportunities within e-business, particularly end user support and software training.

About

Higher National Diploma in Computer graduate with a good range working experience of hardware and software installation, configuration, maintenance, support and hardware repair. Strong knowledge of Remote Desktop, Remote Support, TeamViewer, Windows 10 & 11, MAC OS, Help Desk, TOP DESK (ticketing system), 8X8 and FIVE9 (phone system) Strong understanding of IP addressing, subnetting, switching, routing, and VLAN configuration, DNS, DHCP Excellent communication skills (both verbal and written), Office 365 Windows Servers, Hardware set ups and Laptop builds, Basic Networks Routers, Switches, Firewalls Knowledge of current and past Microsoft windows operating systems and Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive) Experience with ticket Management, retail stores, Experience with break fix and project work, Experience with using remote desktop support tools Experience with UNIX, LINUX, CYBER SECURITY, APPLICATIONS SUPPORT, Active Directory and SHELL SCRIPTING. Excellent interpersonal & communication skills and ability to work independently and part of a team Also 8 years employment experience of managing the IT Systems of a big Sugar manufacturing company. Quick and willing to learn new skills, seeking opportunities within e-business, particularly end user support and software training.