Skills
Independent management Leadership Coaching and mentoring Strategic planning and management Time management Teamwork Communication Critical thinking CRM proficient Data analysis Microsoft proficient Adaptability Quality assurance
About
In my previous position, I successfully managed and motivated a team of Assessors responsible for delivering Apprenticeship Standards across various sectors. I have a proven track record of overseeing performance, ensuring high standards of assessment, and driving continuous improvement within the team. By setting clear expectations, providing regular feedback, and offering tailored support, I helped my team achieve consistently high pass rates and learner satisfaction levels. I possess strong administrative and organisational skills, with extensive experience in managing multiple priorities, tracking performance metrics, and reporting to senior management. I am adept at using data to drive decision-making and improve team performance, while ensuring all administrative tasks are completed efficiently and to the highest standards. As a manager, I place great emphasis on motivating my team, helping individuals reach their full potential through mentorship and professional development. I understand the importance of maintaining a positive and supportive working environment, and I am committed to fostering a culture of success and collaboration. I have a comprehensive understanding of Ofsted requirements and am fully aware of how to ensure compliance while driving quality improvements. I consistently stay up to date with the latest regulations to ensure that my team and the learners we support receive the highest quality of service. In addition to my professional skills, I am confident and professional in my interactions with others. I have the ability to inspire and motivate people, which I believe is key to achieving outstanding performance. I hold a full, clean driving licence and am flexible with travel, ensuring that I can provide support wherever it is needed.