Anonymous

Skills

A ‘go-to' person for any queries and support regarding employment, email/telephone screening, and correspondence, directing any urgent correspondence to the appropriate teams, and replying on behalf of colleagues in their absence.

I have managed a caseload of 70+ clients, and internal databases, making sure requirements are met.

Experience in call handling, specifically outbound calls to clients as part of scheduled one-to-one appointments and formulating action plans and targets for clients to work on, with the end goal of finding employment.

About

An experienced employability advisor, specialising in tailoring support to meet individuals’ needs and requirements, with the use of mentoring and helping clients back into sustainable employment, helping with curriculum vitae’s, cover letters, confidence building, and transferable skills.