Job summary

At BSMHFT we are seen as one of leading NHS organisations for innovative solutions designed, deployed and successfully adopted in operational areas. The Trust was selected as one of the handful GDEs in the country.

The skills to develop, support and maintain our systems and services are done in house with the help of a highly motivated group of technical specialists.

Following the success of our ongoing apprentice programme we are recruiting again to the post of ICT Technical Apprentice.

Main duties of the job

Successful candidates will be expected to work in challenging and dynamic environments and will be supported throughout their career in the Trust by experienced staff who will offer coaching and supervision. You will also be provided with a comprehensive induction, and ongoing training.

Birmingham and Solihull Mental Health Foundation Trust in partnership with the learning provider, will support you to complete a Level 3 ICT Information Telecommunications Apprenticeship. After this, you will be equipped with the necessary skills and experience to be eligible to apply for a permanent post (subject to availability). There also may be an opportunity to study towards a higher level apprenticeship or work flexibly through our temporary staffing bank.

We are continually creating opportunities in locations across Birmingham & Solihull in a wide range of departments and clinical settings. You will need do demonstrate enthusiasm, commitment and good communication skills to be selected. You will also be required to function at a Level 2 standard in Literacy and Numeracy, as a minimum requirement.

Please Note: candidates with an equivalent or same qualification will not be shortlisted!

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Details

Date posted

11 November 2025

Pay scheme

Other

Salary

£14,722 a year per annum, pro rata

Contract

Apprenticeship

Duration

24 months

Working pattern

Full-time

Reference number

436-7507448

Job locations

SSL Hub, Aston

Junction 6 Trading Estate

Birmingham

B6 7JJ

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Person Specification

Training & Qualificatins

Essential

Level 2 Literacy and Numeracy or equivalent

Desirable

GCSE maths or English equivalent at level C and above

Knowledge & Experience

Essential

Knowledge of Microsoft Packages
Ability to use initiative to resolve basic problems
Understanding of the importance of confidentiality and consequences of breaking confidentiality.

Desirable

Experience of dealing with people, face to face and over the phone to assist with enquiries
Lived experience of mental health and wellbeing

Skills

Essential

Good verbal communication skills (written and verbal)
Good interpersonal skills
Understanding of data quality - attention to detail

Person Specification

Training & Qualificatins

Essential

Level 2 Literacy and Numeracy or equivalent

Desirable

GCSE maths or English equivalent at level C and above

Knowledge & Experience

Essential

Knowledge of Microsoft Packages
Ability to use initiative to resolve basic problems
Understanding of the importance of confidentiality and consequences of breaking confidentiality.

Desirable

Experience of dealing with people, face to face and over the phone to assist with enquiries
Lived experience of mental health and wellbeing

Skills

Essential

Good verbal communication skills (written and verbal)
Good interpersonal skills
Understanding of data quality - attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

SSL Hub, Aston

Junction 6 Trading Estate

Birmingham

B6 7JJ

Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust

Address

SSL Hub, Aston

Junction 6 Trading Estate

Birmingham

B6 7JJ

Employer's website

https://www.bsmhft.nhs.uk/ (Opens in a new tab)

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