Role - Non-Conformance Report (NCR) Facilitator
Location - Hybrid working between our Bridgwater site and home
Hours - Full Time, 37.5 hours per week - 7.5 hours per day 30 mins break
The role of the NCR Facilitator is to expedite and support the timely completion of Non-conformance reports through the various steps of the online NCR management tool (CCIS/SWITCH). NCR Facilitators shall attend the NCR meetings for Contracts they are responsible for and provide support for accelerating the review where necessary. The position is within the quality department of the delivery directorate. This department develops and maintains policies, strategies, standards, procedures, and best practice in quality as well as providing oversight of the site's activities and effectiveness.
Producing Daily, weekly, monthly, and ad-hoc reporting to provide updates to stakeholders and senior management.
Support the organisation and running of Quality Exceptions Panels. In charge of implementation and monitoring the NCR status report within their allocated Contracts.
Production / Analysis of reports NCR KPI to NCR Facilitation Lead and other stakeholders (including Quality Delivery Managers) e.g., Adhere to the 21-day procedure target for manufacturing NCRs and 28 days for site NCRs, to provide a response to the contractor
Tool enhancements, awareness & training, onboarding & issue support
Experience of proposing and implementing a variety of quality related solutions.
Experience of interfacing with project teams, supply chain organisations and independent third parties.
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