TITLE : Employment Support Officer
Location: Darlington United Kingdom
Job Description:
Employment Support Officer (Ref: POS015560)
Hours and Pay
Salary £32,061 Salary Band £30,001 to £40,000 Post Type Fixed Term Hours Per Week Please see advert text
Job and Application details
Categories Youth / Community / Leisure Services
[FIXED TERM] Darlington Borough Council's Skills and Employability team are looking for a new team of enthusiastic individuals to join us and deliver impactful employability programmes in Darlington.
About the Role
As an Employment Support Officer, you will work directly with participants who face multiple challenges in accessing the job market. Your role will be to provide tailored support, guidance, and motivation to help individuals build confidence, develop skills, and take meaningful steps toward employment or training across two key groups:
Economically inactive adults of working age, including:
People aged 50+ who have retired early,
Individuals caring for family or managing household responsibilities,
Those temporarily out of work due to short-term health conditions.
Those with health issues, mental or physical, and long term who want to work.
Those currently on a FIT Note but have an employer.
Young people aged 16-21, supporting them into employment, apprenticeships, or further training.
The successful candidate will have;
Experience working with individuals facing complex barriers to employment,
Strong communication skills, with the ability to engage and motivate diverse groups,
Empathy and patience, to support individuals with varying needs and backgrounds,
Knowledge of local services and opportunities, including training providers and employers,
Organisational skills, to manage caseloads, track progress, and meet programme targets,
Confidence using digital tools, including email, video conferencing, and case management systems,
A solution-focused mindset, with the ability to adapt and respond to challenges.
Experience od supported employment, specifically Fidelity assurance.
Available Roles
The below list shows the 6 fixed term Employment Support Officer roles that we are recruiting for including the varying contract lenghts and contrated hours:
2x Full Time, 3 year contract.
1x Full Time, 10 month contract.
1x Full Time, 9 month contract.
1x Part Time 0.6 (3 days a week), 2 year contract.
1x Part Time 0.5 (2.5 days a week), 9 month contract.
If you have a specific preference for working hours, can you please ensure you clearly add this at the beginning of the suitability statement (Part Time Only / Full Time Only).
Rewards
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we could have numerous additional benefits such as:
32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
Flexi-time scheme
Flexible working
Generous Maternity, Paternity and Adoption Leave schemes
Staff equality forums
Access to a wide range of training, learning and development
Physiotherapy service
Confidential counselling service
Great wellbeing offer
Cycle to Work Scheme
Dolphin Centre Fit for Life Discounts
Local and National retailer discounts
Vivup employee benefit app and Lifestyle Savings
Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
