Franchise Trainer
Location: Midlands & South of England (Field Based)
Company: Cash Converters
Role Type: Full Time | Field Based | Regular Travel Required
About the Role
We are looking for an experienced and motivated Franchise Trainer to support our franchise network across the Midlands and the South of England.
This is a field-based role where you will visit franchise stores to deliver one-to-one coaching and training to store teams, helping to improve operational standards, compliance, and commercial performance.
You will also play a key role in designing and developing training programmes to support business needs, delivering learning through a mixture of classroom sessions, webinars, and online training.
Due to the nature of the role, regular travel and overnight stays are required, and a full UK driving licence is essential.
Key Responsibilities
- Deliver in-store one-to-one coaching and training to franchise store employees and managers.
- Work closely with franchisees to identify training needs and performance gaps.
- Develop and deliver training programmes and materials to support operational and commercial objectives.
- Facilitate training through classroom sessions, webinars, and digital learning platforms.
- Support the implementation of Francise company policies, procedures, and best practice across franchise stores.
- Produce monthly summary reports outlining store visits, training delivered, and key outcomes.
- Monitor training effectiveness and provide recommendations for improvement.
- Build strong relationships with franchisees and store teams to support ongoing development.
Skills & Experience Required
- Proven experience in a training, learning & development, or coaching role.
- Strong presentation and facilitation skills, both face-to-face and virtual.
- Ability to deliver engaging one-to-one coaching and group training sessions.
- Experience in designing and developing training programmes.
- Excellent communication, interpersonal, and influencing skills.
- Strong organisational and planning abilities.
- Ability to analyse training needs and measure training effectiveness.
- Confident in producing clear and concise written reports.
- Ability to work independently while managing a regional travel schedule.
Qualifications
- A recognised training qualification, such as CIPD Level 5 in Learning & Development, or equivalent.
- A full UK driving licence is essential.
Additional Requirements
- Willingness to travel extensively across the Midlands and South of England.
- Regular overnight stays will be required.
- A proactive and professional approach to supporting franchise partners.
Why Join Cash Converters?
At Cash Converters, we are committed to supporting the development of our people and our franchise network. As a Franchise Trainer, you will play a key role in driving capability, improving standards, and supporting the success of our stores across the UK.
If you’re passionate about developing people, building strong relationships, and delivering impactful training, we’d love to hear from you.
