Job Description
Permanent Full-time
Location: Remote / Nationwide coverage
Reports to: Learning, Development and Management Lead End-Point Assessment Lead
Salary: £28,000 - £32,000
Line management responsibilities: No
Overview
Training Qualifications UK is the fastest-growing Awarding Organisation in the UK, and a market leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.
Whats the secret to our success? Simply put, we do things differently here!
The role of an Apprenticeship End-Point Assessor is to provide independent, fair, reliable and consistent assessment services to Training Qualifications UK customers working with Apprenticeship Standards. End-Point Assessors are required to use assessment experience with robust and relevant industry knowledge to form judgements and grading decisions upon the completion of a variety of assessment activities, which test the apprentices occupational competency.
This role requires someone who is flexible in their approach to all tasks, with the independence to travel as and when the business requires. It also requires someone with exceptional assessment abilities coupled with the ability to act with integrity and impartiality. The successful post holder will not only be responsible for delivering an agreed caseload of End-Point Assessments, but will also undertake internal quality assurance based tasks and support with the delivery of training and support to external customers. The sectors that fall within this role to be assessed are:
- Operations Departmental Manager and Operations Manager Level 5
- Team Leader / Supervisor Level 3; and With, (if qualification and experience are sufficient).
- Senior Leader Level 7
- Associate Project Manager Level 4
Key Responsibilities
- Manage assigned caseload to ensure all stages of the End-Point Assessment journey are completed timely and to the expected standard
- Deliver outstanding End-Point Assessment services to assigned Apprentices and Employers
- Undertake End-Point Assessment activities with integrity and impartiality to offer a fair, reliable, unbiased, and consistent assessment experience for all Apprentices and Employers
- Produce accurate, appropriate, and well-informed assessment feedback/written reports to validate assessment decisions using the correct and as required regulatory paperwork and appropriate systems
- Maintain an excellent working knowledge of Apprenticeship Standards and Assessment Plans relevant to the sector areas as listed above
- Engage with internal quality assurance processes, undertaking the role as internal quality assurer as required
- Actively participate in, and as required lead moderation, standardisation and development activities and meetings as required
- As necessary support the development and delivery of training of freelance associate End-Point Assessors, and other external customers to aid a successful End-Point Assessment experience for all Apprentices
- Be responsible for maintaining your own on-going CPD relevant to assessment and internal quality assurance practices, the wider Apprenticeship landscape and the industry for which you assess
- Contribute where required to the review and growth of new assessment material and learning resources
- Develop and maintain an understanding of Training Qualifications UK internal policies and processes and always adhere to them
- Adhere to the highest possible quality standards relating to assessment practice and report any suspected or actualised breach of confidentiality or malpractice/ maladministration to Training Qualifications UK
- Proactively recognise and deal with any developmental actions to manage risk accordingly
- Adhere to high levels of confidentiality in relation to Apprentices, Approved Centres and Employers whom Training Qualifications UK work with
- Provide advice and responses to questions and queries relating to specified Apprenticeship Standards and sector
- Requirement to travel and has access to own transport with an ability/willingness to travel as the business needs.
Other Responsibilities
- As necessary assist with complaints and/or assessment discrepancy using expert knowledge to draw conclusion about the case, acting as authoritative voice in cases where consensus cannot be reached
- Liaise with other departments to facilitate a smooth customer experience and journey
- Be aware of conflict of interest and report associated risks
- Engage with any Training Qualifications UK communications such as internal updates, newsletters, policy updates or Centre information
- Support the screening and/or interview of potential End-Point Assessors/IQAs to verify expertise and qualification attainment meets industry requirement(s)
- Assist with investigations into potential malpractice where sector expertise is required in order to draw sound conclusions about the case.
Essential Skills / Experience / Qualifications
- Holds a minimum of 2 years experience within the specialist vocational sector
- Ability to assess Operations Departmental Manager Level 5
- Ability to assess Team Leader / Supervisor Standards
- Have current knowledge of the regulatory framework and other regulatory and legislative requirements such as safeguarding, Prevent, equality, diversity and inclusion and health and safety
- Hold a relevant Assessor qualification (D32/33, A1, TAQA equivalent) or EPA qualification with robust knowledge of assessment practice and techniques, including proficiency in remote assessment tools
- Functional Skills Level 2 English and maths qualifications held (or equivalent)
- Experienced in assessing work based learning
- Sound IT and digital literacy skills with proven experience of working with various Microsoft packages
- Experience of producing clear, accurate and concise written reports, including remarks/enquiries about results
- Experience in organising and processing internal quality assurance practices; sampling of evidence; making judgements and providing constructive developmental feedback
- Ability to provide clear and accurate IQA actions and follow up on these for a timely resolution
- Excellent written and verbal communication skills with substantive experience of providing supportive, concise feedback
- Outstanding organisational and time management skills
- Evidence up to date sector knowledge and evidence of relevant CPD
- Be prepared to work in a regulated environment and be comfortable working to set standard operating procedures
- Ability to work in a flexible manner, adapt to different environments and solve problems independently.
Desirable Skills / Experience / Qualifications
- Relevant vocational qualification around leadership and management (standard specific)
- Experience of Senior Leadership and Management teaching or have worked in a senior management role
- Experience of project management delivery
- Hold a relevant Internal Quality Assurer Qualification (D34, V1)
- Hold or working towards a External Quality Assurer Qualification
- Experience in assessing work-based learning
- Experience in using EPA or bespoke software
- Ideally, the assessor will be an experienced professional manager and hold a relevant professional membership, such as The Institute of Leadership and Management (TILM) or Chartered Management Institute (CMI).
Key Characteristics
Here are just a few of the essential soft skills you will need to successfully join our team:
- Ability to recognise change and improvement requirements and offer a solution driven approach
- Be confident and ambitious with a can do, will do attitude
- Be able to develop rapid and long-lasting rapport with team members, customers and stakeholders
- Be well motivated, enthusiastic, and able to work on your own initiative as well as a part of a wider team
- Be able to keep an eye on the bigger picture and appreciate where your role fits into the business
- Be passionate about education and the opportunities that it brings
- Present a positive and professional image of Training Qualifications UK at all times
- Have a willingness to learn
- Be courteous
- Be willing to put the team first.
Key Benefits
- Training, Qualifications & Apprenticeships. Its what we do!
- Company sick pay upon completion of probation.
- 25 days annual leave plus 8 days Bank Holiday (33 in total).
- Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
- An extra day off to celebrate your birthday.
- Annual Loyalty Bonus.
- Annual salary review.
- Bupa healthcare benefits.
- Employee Assistance Programme (EAP)
- NEST pension.
- Cycle-to-work scheme.
- A positive and supportive working environment.
- Comprehensive onboarding.
- A workplace that supports a healthy work/life balance.
*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*
