People and Culture · The Crown Estate, 1 St James Market · Hybrid
People & Culture Coordinator (Learning, Development & Reward)
Advert Close date: 23rd July 2025
Purpose of Role: By supporting our Learning & Development (L&D) and Reward activities, you will ensure a positive employee experience that aligns with our strategic goals. As a People & Culture (P&C) Coordinator, you will play a crucial role in supporting The Crown Estate's reward and pension schemes, as well as the learning and development opportunities available to our employees. You will be at the heart of our central P&C coordination, while also contributing to broader project activities within the team. Your responsibilities will include ensuring compliance with UK regulations, collaborating closely with our outsourced pension provider, and managing day-to-day reward and L&D tasks. Additionally, you will serve as the friendly and approachable point of contact for external partners and stakeholders, such as trustees and service providers.
Main Accountabilities:
- Supporting the Reward and L&D team in leading key project activity as well as day to day support to team.
- Maintaining MyView Training module and employee records for all programmes and courses.
- Training courses logistics including room bookings, room set up and attendance to ensure smooth running.
- Supporting technical and analytic work such as salary benchmarking and job evaluation, L&D course analysis, annual benefit renewals and the annual pay and bonus cycle and basic pension calculations.
- Regular project activity involvement in line with our broader People and Culture strategy.
- Ensure smooth pension administration, compliance with UK regulations and seamless coordination with our outsourced pension provider.
- Key pension relationship and stakeholder management, including the company representation at Trustee meetings, ensuring effective communication and collaboration.
- Responsible for the invoicing and budget planning for key activities.
- Remain up to date on legislative developments and industry best practice. For example, monitoring notices from the civil service pension scheme and completing mandatory administration modules; updates to Apprenticeship Levy guidelines and application to our apprentices
- Attend monthly meetings with outsourced providers and relationship managers to ensure timely delivery of administration service and projects.
- Prepare regular communications to employees, suppliers & trustees
- Provide accurate and clear guidance, answer queries, and offer support for employees at all stages of the employee lifecycle.
Most important skills based requirements:
- Knowledge and experience in a P&C environment, ideally with reward, pension and/or L&D experience, or similar in a customer focussed environment
- Strong numerical and analytical skills
- Excellent stakeholder management skills plus the ability to identify and resolve issues and queries in a timely manner.
- Strong collaboration skills working effectively with colleagues, trustees, and external partners.
- Attention to detail and strong organisational skills.
Our Offering / benefits:
As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.
Disability Disclaimer:
We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk) .
We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.
If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on
Department
People and Culture
Locations
The Crown Estate, 1 St James Market
Remote status
Hybrid
Employment type
Full-time
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The Crown Estate, 1 St James Market
Our Perks & Benefits
We value that you get more time with your family and friends. Therefore, we offer everybody 28 days paid holiday, 2 volunteering days and the option to purchase further holiday.
We value work-life balance highly, therefore we have flexible & hybrid working policies.
Market leading family friendly policies
We want the support we offer to be inclusive of everyone, reflective of the wide range of situations people face in life.
Workplace, Culture & Diversity
It's our ambition to be an inclusive organisation that reflects our society, one where all feel welcome, able to be themselves and belong.
A workplace where you're empowered to be yourself, diverse thinking is encouraged, and a place where you can realise your potential.
People and Culture · The Crown Estate, 1 St James Market · Hybrid
People & Culture Coordinator (Learning, Development & Reward)
